Raisin · 5 hours ago
Instructional Design and Delivery Specialist
Lehi, UT
Full-time
Hybrid
Entry, Mid Level
2+ years expRaisin is the world's leading platform for savings and investment products, connecting consumers with banks in the EU, the UK, and the US. The Instructional Design and Delivery Specialist will focus on creating and maintaining documentation and training materials while collaborating with subject matter experts to ensure clarity and accessibility in learning experiences.
BankingFinanceFinancial ServicesFinTechMarketplace
Responsibilities
Create, update, and maintain internal documentation such as SOPs, work instructions, and training materials
Collaborate with subject matter experts and stakeholders to gather information and reflect process changes accurately
Ensure documentation is clear, consistent, up to date, and easy to access
Manage document versioning, reviews, approvals, and archiving, and perform quality and compliance checks
Design and deliver onboarding and ongoing training aligned with documented processes
Develop and facilitate live and asynchronous learning experiences to address identified skill gaps
Collect feedback and continuously improve training and documentation practices
Track and support reporting on training completion and participation
Qualification
Required
Bachelor's degree in Education, Communication, Technical Writing, Business, or related field
2+ years of experience in documentation management, training development, or related work
Strong command of written English and document formatting best practices
Experience working with document management systems or content platforms
Skilled in facilitating training for diverse learners
Preferred
Experience in regulated or technical environments (e.g. finance, healthcare, software)
Familiarity with learning management systems (LMS) and e-learning tools
Background in process improvement, adult learning theory, or instructional design
Benefits
Flexible working hours and up to 28 days PTO accrued from your first month, plus 13 public holidays.
Employee Development Budget of $2,200 and 4 full training days per year.
Company 401k contribution of 5%.
Healthcare coverage contribution, including medical, dental and vision.
Commuter benefits and flexible working from home policy.
Regular team events and yearly Summer and Winter Party.
Company
Raisin
Raisin is a savings and investment marketplace that connects retail customers with banks looking to expand deposit reach.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$304.92MKey Investors
M&G InvestmentsGoldman SachsHedosophia
2023-03-23Series E· $65.01M
2022-01-25Debt Financing· $33.91M
2021-01-01Series Unknown
Leadership Team
Tamaz Georgadze
Co-Founder and CEO
Kevin Mountford
Co-Founder Raisin UK
Recent News
headline.com
2026-01-13
2026-01-05
Financial Times
2026-01-05
Company data provided by crunchbase