Visual Edge IT · 1 day ago
Accounts Receivable Specialist
North Canton, OH
Full-time
Hybrid
Entry, Mid Level
2+ years expVisual Edge IT is a company that empowers businesses by providing innovative technology solutions. They are seeking an organized and detail-oriented Accounts Receivable Specialist who will manage customer accounts, drive collection activities, and ensure accurate billing to maintain healthy financial operations and enhance customer experience.
Information ServicesInformation TechnologyService Industry
Responsibilities
Proactively manage accounts receivable aging, contacting customers to resolve past-due balances and secure timely payment
Conduct collection calls and email outreach with professionalism, accuracy, and persistence
Research and address payment discrepancies, unapplied cash, short pays, and disputed invoices
Process invoices and statements for mailing and ensure prompt delivery to customers
Follow up on returned mail and obtain corrected customer contact information
Assist customers with invoice or statement requests, credit card payments, and general billing inquiries
Redirect customer questions to appropriate internal departments when necessary to resolve issues
Maintain accurate notes and documentation within the ERP or accounting system
Identify trends, recurring issues, or root causes impacting collection efforts and escalate as needed
Support the Accounts Receivable team with additional tasks and projects as assigned
Qualification
Required
High school diploma or equivalent required; college degree preferred
Minimum of 2 years of experience in accounts receivable, collections, or other finance/accounting roles
Strong collections skills with the ability to communicate clearly, professionally, and confidently with customers
Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities
Positive, proactive attitude with a commitment to resolving issues quickly and effectively
Strong problem-solving skills and ownership mindset
Proficiency with Microsoft Office Suite (especially Excel)
Experience with accounting or ERP systems required; E-Automate experience is a plus
Ability to work both independently and collaboratively in a fast-paced environment
Benefits
Work-Life Balance
Medical, HSA, Dental, Vision, Short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs.
$25k life insurance policy at no cost to our team members.
401k program and offers an employer match benefit.
Company
Visual Edge IT
Visual Edge IT provides professionally managed IT services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$40MKey Investors
Encina Capital Partners
2023-07-27Debt Financing· $40M
Leadership Team
James Hwang
Chief Executive Officer and Member Board of Directors
Monica Vinay
Chief Financial Officer
Recent News
2025-07-02
SecurityWeek
2025-01-22
2023-08-25
Company data provided by crunchbase