American Express · 9 hours ago
VP Engineering role for US Card, Banking & Corporate Acquisitions & Open Banking
New York, NY
Full-time
Hybrid
Director/Executive
$219K/yr - $338K/yr
15+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. They are seeking a Vice President of Customer Acquisition Technology to lead the global technology strategy for customer acquisition platforms, ensuring modern and scalable solutions across various product lines.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Define and execute the end-to-end technology vision for customer acquisition platforms, from digital application experiences through onboarding, orchestration, and post-acquisition enablement
Lead modernization across acquisition platforms for different segments, ensuring reusable, scalable, and segment-agnostic capabilities where appropriate
Modernize Java-based backend systems and React-based front-end applications , evolving legacy platforms into microservices and micro-frontend architectures
Architect highly available, fault-tolerant, and globally scalable systems that meet enterprise standards for performance, security, data integrity, and cost efficiency
Drive adoption of cloud-native, API-first, and event-driven architectures across the acquisition ecosystem
Champion the use of agentic AI, large language models (LLMs), and intelligent automation to enhance acquisition experiences, decisioning, fraud prevention, and operational efficiency across all product lines
Partner with data science and analytics teams to embed AI-driven personalization, orchestration, and real-time decisioning into card and non-card acquisition workflows
Establish governance and responsible-AI practices that meet regulatory, risk, and compliance standards across global markets
Lead multiple global engineering organizations, fostering a culture of technical excellence, accountability, and continuous improvement
Define and track engineering KPIs across delivery velocity, quality, availability, security, data management, and cost optimization
Set standards for software development, automated testing, CI/CD, DevOps, and site reliability engineering (SRE)
Drive continuous improvement to accelerate time-to-market while maintaining enterprise-grade quality and stability
Build, scale, and retain high-performing, diverse engineering teams in competitive global markets
Develop senior engineering leaders through coaching, mentorship, and succession planning
Foster a culture of innovation, learning, and collaboration across distributed teams
Partner with Product, Marketing, Risk, Compliance, Finance, and Operations leaders across card and non-card businesses to align technology strategy with growth priorities
Communicate technology strategy, trade-offs, and delivery roadmaps clearly to executive leadership
Ensure acquisition platforms meet security, privacy, regulatory, and risk management standards across Consumer, Small Business, and Corporate segments
Qualification
Required
15+ years of progressive experience delivering large-scale, distributed enterprise systems, including senior engineering leadership roles supporting card approvals/authorizations, card-based applications or banking operations
Deep hands-on experience building Java-based backend services and modern React-based front-end applications at scale
Strong expertise in microservices architectures, distributed systems, and enterprise API design
Proven experience leading application modernization initiatives, including modernizing legacy and mainframe-based systems to Java-based, cloud-native architectures
Demonstrated experience with Pega platforms, including modernizing or migrating Pega-based workflows and orchestration to modern Java microservices
Proven experience designing and operating high-availability, fault-tolerant, cloud-native platforms
Experience leading global engineering teams in complex, regulated environments
Demonstrated ability to translate business strategy into executable technology roadmaps across multiple product lines
Strong understanding of Agile delivery, DevOps, CI/CD, and modern engineering practices
Experience integrating AI/ML capabilities, including LLMs, into production platforms
Proven ability to hire, develop, and retain top engineering talent
Preferred
Hands-on experience using AI-assisted or AI-driven code modernization, including the use of LLMs or model-based tooling to accelerate refactoring, migration, and testing
Experience modernizing mainframe and BPM-based platforms (including Pega) into Java microservices and cloud-native architectures
Experience with agentic AI systems, LLM orchestration, and intelligent workflow automation
Familiarity with event-driven architectures, distributed caching, and modern data platforms
Experience in financial services, fintech, or regulated consumer banking environments, including card, lending, and deposit products
Strong understanding of risk, compliance, security, and data governance at enterprise scale
Advanced degree in Computer Science, Engineering, or related field
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
CB Insights
2026-01-23
2026-01-22
Company data provided by crunchbase