Home Instead · 8 hours ago
Business Development Manager
Jasper, IN
Full-time
Onsite
Entry, Mid Level
1+ years expHome Instead is a company focused on providing compassionate in-home care for aging adults. The Business Development Manager will drive growth by cultivating partnerships, engaging in community events, and executing marketing strategies to generate leads for services. This role requires a blend of strategic outreach and empathetic client engagement to enhance the company's mission and achieve growth objectives.
Elder CareElderlyHealth CareProfessional Services
Responsibilities
Reflect the core values of Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise
Responsible for researching and developing Referral Provider Network relationships and producing referrals; performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead® services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary
Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc
In conjunction with Home Instead franchise leadership, develops sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals
Develop and maintain knowledge of Home Instead brand. Effectively presents Home Instead marketing materials and services to referral providers, including 1:1 meetings, as well as planning, arranging, and conducting formal group presentations to referral providers
Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential
Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone, and Web
Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
Adhere to all company policies, procedures, and business ethics codes
Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers
Conduct the initial client/Care Professionals introduction
Qualification
Required
Experience with Microsoft Teams and other virtual meeting platforms is required
Prior SalesForce experience (Other CRM experience may be considered)
Must have an understanding of and uphold the policies and procedures established by Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
Must present a professional appearance and demeanor
Must have the ability to operate HI technology systems
Must have computer skills and be proficient in SalesForce, Word and Excel
Must be able to work evenings or weekends as required
Preferred
Associate's degree preferred
One year of facilitation/training experience or an equivalent combination of education and additional work experience may be considered
Company
Home Instead
Home Instead provides various senior services including chronic condition support.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Unigestion
2021-09-20Private Equity
2021-08-06Acquired
Leadership Team
Bert Copple
Chief Executive Officer
Carol Hitchcock
Franchise Owner and CEO
Recent News
2025-12-11
2025-12-04
2025-11-03
Company data provided by crunchbase