Plain · 1 day ago
Senior Manager, Experiential Marketing
San Francisco Bay Area
Full-time
Hybrid
Mid, Senior Level
$140K/yr - $180K/yr
3+ years expPlain is a company redefining customer support for B2B companies, aiming to transform customer engagement through AI. The Senior Manager, Experiential Marketing will be responsible for creating impactful in-person and virtual experiences that attract new customers and enhance relationships with existing ones.
B2BCustomer ServiceDeveloper ToolsOperating SystemsSoftwareTechnical Support
Hiring Manager
Lucas T.
Responsibilities
Own our in person strategy for attracting new customers and helping expand existing customers. This means you'll be setting up events, identifying tradeshows for us to attend, working to identify the right people to invite, and more
Build the Modern Stack Alliance by creating co-marketing motions like joint content, shared audiences, and events with leading companies like PostHog, Linear, Attio, Vercel, and Slack
Create high-signal experiences like intimate dinners, roundtables, and creative pop ups in SF, NYC, and London. Run customer AMAs, showcases, and video testimonials
Accelerate deals through the funnel with sales by creating bespoke experiences to drive trust and credibility with our future customers
Amplify community reach by scaling Field Notes, our Customer Advisory Board, and presence at industry events
Qualification
Required
Have 3-5+ years of a mix of partnerships, demand generation, field marketing, or community at dev tool or technical B2B SaaS companies
Have experience planning events that deliver a great experience
Have 'host' energy where you sweat the details like lighting, music, conversation flow, and registration targets
You can operate with autonomy and don't require consensus and permissions. You see an opportunity, you move
You're comfortable being measured on influenced pipeline
You're technically curious and love new tools. You don't code, but have tinkered with and enjoy using tools like VEED, Claude Code, and Lovable
Benefits
Equity
Company
Plain
Customer support for modern tools. Fast, flexible and extendable.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21MKey Investors
Battery Ventures
2025-02-10Series A· $15M
2022-11-09Seed· $6M
Recent News
Index Ventures
2025-04-14
Company data provided by crunchbase