American Express · 6 hours ago
Senior Manager - Product Development (Card & Marketing)
New York, NY
Full-time
Onsite
Senior Level
$123K/yr - $215K/yrAmerican Express is a company with a long history of innovation and a commitment to its customers. They are seeking a customer-focused Senior Manager to lead the launch of new products and marketing capabilities, while driving strategic initiatives to improve customer experiences and agility in product development.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead the launch of new products, benefits, and marketing capabilities working across all card products
Provide thought leadership during concept development, end-to-end user experience design, and feasibility assessment
Manage key operational processes and integrations by collaborating and managing relationships with partners in Product Management, Marketing, Technology, Risk, Servicing, Legal and Compliance
Understand business objectives and customer needs and identify creative ways to leverage technological capabilities and/or other creative solutions to meet those needs
Lead GCS-wide strategic initiatives to drive business results, improve customer experiences, and increase agility in product development
Qualification
Required
Ability to identify and understand business needs and turn them into technology requirements; ability to understand the details of complex processes and an orientation toward process improvement and innovation
Extremely strong project management, collaboration, communication and presentation skills
Motivated self-starter with a sense of urgency, positive attitude, and the ability to excel in a fast paced and dynamic environment
Creative and innovative thinker who is comfortable with ambiguity and evolving strategies
Demonstrated ability to drive results in a highly matrixed organization, capable of influencing and building internal alignment across multiple lines of business and support groups
Passion for doing what is right for the customer
Embodies a 'team' mentality in all that you do, with a validated ability to take ownership for progressing project delivery
Bachelor's degree or equivalent years of experience
Preferred
Ability to manage end-to-end product development process in a highly disciplined fashion
Prior experience with payments and agile product development / delivery
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
CB Insights
2026-01-23
2026-01-22
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