Lids · 16 hours ago
Employee Relations Specialist
Indianapolis, IN
Full-time
Onsite
Entry Level
1+ years expLids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel. The Employee Relations Specialist plays a vital role within the HR Department, responsible for timely responses and resolutions of internal investigations covering a variety of employee matters.
ApparelFashionLifestyleRetailSports
Responsibilities
Conducts prompt, thorough, and detailed investigations into employee concerns and recommends appropriate actions based on findings through AllVoices Case Management System
Serve as a subject matter expert on company policies, procedures, and practices, providing interpretation and advisement on policy and disciplinary matters
Coaches, counsels and guides managers on performance and misconduct matters, ensuring consistent application of disciplinary action
Manages and tracks employee documentation related to progressive steps of discipline
Ensure the timely and accurate processing of employee lifecycle changes (e.g., hires, transfers, promotions, separations), using the company's HR Information System (HRIS)
Stays abreast of federal, state, and local employment laws and regulations to ensure compliance in all employee relations practices and communicate relevant changes to stakeholders
Provides timely responses to employees and managers on employee relations matters, policies, procedures, and applicable laws and regulations through the HR ticketing system
Participates in the development of Employee Relations team and HR department projects and goals, ensuring alignment with departmental and organizational objectives
Assists in monitoring employee relations case and investigation trends to develop proactive solutions
Recommend new approaches, policies, and procedures to drive continuous improvement in departmental efficiency, effectiveness, and employee relations practices
Collaborates with management and HR leadership by providing information that leads to proactive solutions or action plans that impact policies, processes and procedures
Supports the delivery of Talent Development programs such as New Hire Orientation and compliance training
Other duties as assigned
Qualification
Required
Bachelor's degree in Human Resources, Business, Communications or related discipline required
Minimum of 1 year of direct employee relations experience, including conducting investigations, providing policy interpretation, coaching managers, and supporting disciplinary and performance management processes
Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner primarily over the phone and through email
Ability to build effective working relationships with remote business partners; ability to work closely with people of diverse cultures or backgrounds
Proven ability to work independently, manage one's time and complete multiple projects/tasks simultaneously
Meticulous organizational skills necessary to document detailed information, prioritize workload, meet deadlines and goals, and provide timely resolutions
Ability to maintain a high level of confidentiality
Preferred
Experience in multi-state and Canadian employment laws and practices a plus
Company
Lids
Lids is a mall-based retailer of sports headwear, apparel, accessories, and novelties.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2004-02-18Acquired
Leadership Team
Nick Corthier
Executive Vice President, Head of Store Operations
Recent News
2025-12-24
2025-11-07
Retail Dive
2025-11-04
Company data provided by crunchbase