Sun Tan City · 7 hours ago
Retail Manager Full Time in Nashville Bellevue
Nashville, TN
Full-time
Onsite
Mid, Senior LevelSun Tan City is one of the largest family-owned tanning salon chains in the country. The Salon Director is responsible for leading a team to create and maintain the Sun Tan City Experience, managing salon operations, ensuring client satisfaction, and motivating staff to achieve performance goals.
Retail
Responsibilities
Developing and coaching employees to provide amazing client experiences
Following up swiftly on client concerns and issues
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
Displays a client comes first attitude by holding team members accountable for quality client service
Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City
Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon
Manages salon staffing levels to ensure employee development and maintain salon operational requirements
Adherence to applicable wage and hour laws for non-exempt team members and minors
Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management
Utilizes financial reports to identify and address trends and issues in salon performance
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
Manage ongoing sales
The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum)
The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs
Qualification
Required
Management and/or Sales experience required
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
Strong knowledge of client service techniques and operational practices
Strong problem-solving and organizational/planning skills
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
Team building skills
Ability to prioritize and delegate
Ability to stand and walk for long periods of time
Ability to bend at the waist to clean tanning equipment
Ability to lift or assist in lifting items and heavy boxes
Ability to bend down to pick up trash, towels, etc. from the floors
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc
Ability to work independently and alone during shifts as business needs require
Preferred
College education preferred, but not required
Benefits
Health Insurance options (Medical, Dental, Vision)
Life Insurance & Disability Coverage options
Paid Time Off (PTO)
Flexible Scheduling
401(k) with Company Match
Daily Pay Options
Employee Discounts on Products and Services
Professional Development & Training
Casual Dress Code & Free Company Apparel
Free Tanning
Free Spray Tanning
Free Wellness Spa Services
Employee Wellness Programs w/yearly $125 reimbursement option
Exclusive Discounts at Outside Retailers
Free Gym Membership (Planet Fitness Black Card) qualified areas only
Company
Sun Tan City
Since 1999, Sun Tan City has grown from a couple of tanning beds in the back of a video store to one of the nation’s premier tanning salon brands with more than 250 salons across the United States.
Founded in 1999
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Piwetz
Executive Vice President & Chief Financial Officer
Steve Greenlaw
President and Chief Operating Officer
Company data provided by crunchbase