TEKsystems · 4 hours ago
IT Systems Analyst 1
Chino, CA
Contract
Hybrid
Entry Level
$23.56/hr - $29.45/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an IT Systems Analyst I to support all systems and subsystems for a platform. The role involves application support, troubleshooting, reporting, and collaboration with various teams to ensure the success of the platform post-release.
Information Technology
Responsibilities
Gain an in-depth understanding of the applications and their functionality and the technical operational processes of the underlying platform
Demonstrate knowledge on the interaction of all the systems & sub-systems, how data flows, where failures are logged, & how they need to be monitored
Pursue continuing education opportunities to grow technical skills
Ensure all aspects of the platforms systems & subsystems have monitoring to facilitate quick resolution to system issues and minimize downtime including when new technologies are introduced into the environment
Through the utilization of APM tools and internal data, establish a performance baseline and create automation to monitor and alert when changes occur to the environment
Analyze and report on any deviation discovered during review of performance metrics
Act as primary escalation for the analysis and troubleshooting of the platform and provide detailed root cause analysis for software application issues to our customers and internal staff
Lead the creation of solutions, automation, tools, & scripts to aid in quicker resolution & recovery from system issues
Review application incidents, trends, and report problems to the product team to help improve the stability, security, supportability, & performance of the platform
Design and implement improved processes for support tasks
Provide weekly reports to management relating to tickets, projects, & support work
Qualification
Required
Associate's Degree in computer science or information technology, or equivalent IT work experience
1-3 years technical experience working with information technologies and systems analysis, or similar degree
Experience in technical documentation, testing, training, and implementing new applications and systems as well as collaborating with internal IT teams
Experience deploying, maintaining, and troubleshooting core business applications, including application servers, associated hardware, endpoints, and databases
Troubleshooting
application support
monitoring tools
ticketing
automation tools
scripting
Strong problem-solving skills
Willingness to learn new technologies and know when to apply them
Ability to work effectively within a team environment and resolve conflict
Strong communication skills, including the ability to communicate effectively with non-technical users
Comfortable working in fast paced/rapidly evolving environment
Knowledge of web-based software application environments
Familiarity with ITIL and working with ticketing systems
Provide documentation of all processes and training as needed
Translate technical specifications into clear non-technical requirements
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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