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Camurus · 7 hours ago

Senior IT Manager US

Princeton, NJ

Full-time

Hybrid

Senior Level

$130K/yr - $160K/yr

5+ years exp

Camurus is an international, science-led biopharmaceutical company committed to developing and commercializing innovative, long-acting medicines for improving the lives of patients with severe and chronic diseases. The IT Manager will support the U.S. team by managing IT-related matters, ensuring reliable technology operations, and enhancing user experience.

Health CareMedicalPharmaceutical

Responsibilities

Act as single point of contact for all IT related topics / issues for the US organization in cross collaboration with Camurus HQ IT (Sweden)

Responsible for overseeing the delivery, support and continuous improvement of end-user computing services across the US organization

Ensure timely and effective resolution of incidents, service requests, and technical issues across the US organization

Collaborate with Camurus HQ IT (Sweden) to navigate the digital workplace roadmap, aligning user experience with broader business and IT goals

Management of all devices (laptops, tablets, mobile devices, conference room equipment) including procurement, configuration, deployment, training, maintenance, and decommissioning. Maintain hardware and software asset inventories

Monitor service performance and user satisfaction

Perform ad hoc duties as assigned

Qualification

IT service deliveryEnd-user supportMicrosoft 365Vendor performance managementCollaboration toolsCustomer service skillsITIL certificationCompTIA certificationMicrosoft certificationLeadership skillsCommunication skillsConflict resolution

Required

Bachelor's degree in Information Technology, Computer Science, or a related field

5+ years in IT service delivery or end-user support

Excellent management, leadership, organizational, interpersonal, communication and customer service skills with the ability to effectively interact with all levels of the organization

Experience supporting end user MACs, PCs, collaboration tools, and associated hardware and software

Experience leading an end user computing function supporting MACs, IOS, PCs, Windows operating systems, application deployment, file and print services, and Microsoft 365 tools and apps

Experience with vendor performance management, including development and monitoring of SOWs and deliverables, SLA compliance, and general vendor relationship management

Extensive knowledge of, and experience with, collaboration and conflict resolution

Strong written and verbal communication skills

Preferred

ITIL, CompTIA, or Microsoft certifications are a plus

Benefits

Company paid health benefits

401k plan

Company

Camurus

A pharmaceutical company specialising in developing innovative specialty medicines based in Lund

Founded in 1991

Lund, Skane Lan, SWE

51-200 employees

http://www.camurus.com/

Funding

Current Stage

Public Company

Total Funding

$57.43M

2015-12-04IPO

2015-11-23Series Unknown· $57.43M

Leadership Team

Alberto M. Pedroncelli

Chief Medical Officer

Anna Olevik

Senior Regulatory Affairs Manager

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Company data provided by crunchbase