Delaware North · 6 hours ago
General Manager, Patina, Boston Financial District
Boston, MA
Full-time
Onsite
Mid, Senior Level
$94K/yr - $127K/yr
3+ years expDelaware North’s Patina Group is seeking a dynamic and relationship-driven General Manager to lead their flagship Patina B&I location in Boston’s Financial District. The role involves overseeing a premium dining operation while building meaningful relationships with guests and corporate clients, ensuring exceptional hospitality and personalized service.
Hospitality
Responsibilities
Manage day to day cafe and commissary operations with a strong focus on guest satisfaction
Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
Establish standard operating procedures for supervising all front of the house team members
Maintain regular communication with the client and ensure satisfaction with service delivery
Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures
Qualification
Required
Minimum of 3-5 years of experience as a General Manager in business and industry premium dining with multiple locations, or fine dining ala carte experience with similar standard of service
Experience managing multiple locations
Experience in opening new operating units is a plus
Experience working with budgets
Ability to work Monday to Friday to cover 7 AM - 5 PM with some flexibility for evenings, weekends, and holidays to cover special events as needed
Experience using Microsoft Office Suite programs, point-of-sale systems, online or digital reservation systems
No degree required
Preferred
Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
Benefits
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
H1B Sponsorship
Delaware North has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Co-Chief Executive Officer
Recent News
Sports Business Journal
2026-01-09
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
2025-12-05
Company data provided by crunchbase