Your Legacy Legal Care® · 7 hours ago
Client Service Coordinator - Sales
Your Legacy Legal Care is seeking a Client Services Coordinator who brings empathy, insight, and a results-driven mindset to every client interaction. This role involves leading consultations, educating clients on service packages, guiding decision-making, and collaborating with teams to ensure a smooth planning process.
ConsultingLegalProfessional Services
Responsibilities
Lead Initial Consultations: Host engaging, informative meetings with prospective clients exploring estate planning options
Educate & Empower: Clearly explain our service packages, tools, and pricing—highlighting benefits and addressing concerns with confidence and care
Guide Decision-Making: Use our structured meeting outline to uncover client goals, identify barriers, and offer tailored solutions that move them forward
Collaborate Across Teams: Ensure smooth handoff of client information to attorneys and support staff for next steps in the planning process
Track Engagements: Maintain accurate records of meetings, follow-ups, and client progress in our CRM system
Qualification
Required
Proven ability to build rapport and guide clients through decision-making processes
Strong verbal and written communication skills, with the ability to simplify complex legal concepts
Detail-oriented approach to note-taking and documentation
Strategic mindset with a focus on outcomes and client satisfaction
Ability to manage multiple client engagements with professionalism and care
2+ years of client-facing experience in a professional services environment (real estate, legal, financial, healthcare, or similar)
Travel between Sugar Land, Galleria, and Katy offices required
Preferred
Familiarity with the legal or financial services industry preferred
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance