Support Engineer II jobs in United States
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TEKsystems · 2 hours ago

Support Engineer II

TEKsystems is a leading provider of business and technology services, and they are seeking a Support Engineer II. This role is responsible for the installation, maintenance, and troubleshooting of desktop computers, peripherals, software, and related systems, ensuring timely resolution of hardware and software issues.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems
Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance

Qualification

Windows XP/7 supportMacintosh OS X supportLinux/UNIX knowledgeNetworking knowledgeMicrosoft MCSA/MCSEApple ACMT/ACSPCisco CCNACommunication skillsAttention to detailOrganizational skills

Required

Installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems
Timely resolution of issues affecting hardware, software and user permissions
Routine hardware maintenance
Detailed knowledge of basic computer concepts
PC hardware and software troubleshooting
Workstation desktop/laptop hardware
Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment
Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level
Solid knowledge of networks including Ethernet, TCP/IP and Windows Server networking
Self motivated with the ability to work independently with minimal supervision
Ability to maintain Customer Focus, stay motivated and be proactive
Insist on the highest standards from self and others
Good verbal and written communication skills
Good attention to detail and organizational skills
Must be able to safely lift up to 50 lbs
BS Degree in computer science or combination of education and relevant experience
3-6 years relevant work experience

Preferred

Experience supporting Macintosh OS X (10.4 & upwards)
Microsoft MCSA/MCSE
Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase