TEKsystems · 10 hours ago
Voice Engineer III
TEKsystems is a leading provider of business and technology services, and they are seeking a Senior Voice Engineer to identify and resolve performance issues. The role involves troubleshooting, repairing, configuring, monitoring, and upgrading network systems on both unclassified and classified systems.
Information Technology
Responsibilities
Responsible for implementation and technical support of Cisco Unified Communications related technologies
2nd and 3rd level support of existing systems
Provide installation, transition, and cutover of components of the systems
Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
Test and Integration
Gather trend analysis data on systems, and provide input for resource planning
Provide real-time usable statistics to aid with troubleshooting
Upgrades to all supported VoIP / UC systems
Monitoring of Managed Services UC customers via 3rd party network monitoring software
Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
Perform other Voice technology-related duties as assigned
Qualification
Required
5+ years as a Cisco Voice Engineer
Experience with CUCM/Unified Communications
Experience with Cisco Unity
Experience with UCCX Scripting
Experience with Routing/Switching
IAT II certification required
CCNP Collaboration
Preferred
VoIP
Unified communications
Cisco call manager
Clearance
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
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