Microsoft · 4 hours ago
Director, Business Program Management
Redmond, WA
Full-time
Onsite
Director/Executive
$131K/yr - $277K/yr
8+ years expMicrosoft is a leading technology company on a mission to empower every person and organization to achieve more. The Director of Business Program Management will drive transformational programs within the Technology Strategy & Innovation team, focusing on enhancing customer experience and operational efficiency through an AI-first approach.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Performs program landscape research and analysis. Identifies and scopes opportunities to develop new programs and improve current ones impacting Microsoft
Manages a portfolio of projects, including creation and execution of the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs
Acts as a subject matter expert to drive the defining and tracking of success criteria and performance metrics
Drives the definition of the vision and strategy for change, broad and specific impact, and the flow of communication to the organization to ensure buy in and adoption of the new program or change by others in the organization
Acts as a subject matter expert to evangelize crucial programs to stakeholders, partners, and customers to gain buy in. Sets best practices to define and executes on a landing and communication plan, such as the target audience(s) and communication strategy
Understands Microsoft technologies, and how they operate. Acts as subject matter expert to drive others to understand mapping or how systems work and impact one another
Provides deep expertise to conduct cost-benefit analyses to examine performance to value drivers
Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly
Executes on program plans/workstreams to deliver operational ready capabilities (tools, process, people) in proof of concept/pilot to demonstrate value to business stakeholders
Using extensive data analysis to understand program progress, identify risks, provide mitigation and make critical decisions
Demonstrates strong interpersonal skills which will cultivate collaborative approaches to influence and deliver results. Moving with agility in sometimes ambiguous situations
Improves operations of existing programs by applying industry methodology, defining crucial complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues
Embody and promote Microsoft’s culture and values
Qualification
Required
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
Preferred
Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience
Demonstrated experience in Enterprise Customer Support scenarios, leveraging AI to improve customer experiences
Demonstrated experience in managing product development with engineering teams
6+ years of experience managing cross-functional and/or cross-team projects
PMP, DASM or other project management certifications
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
Company data provided by crunchbase