Pacific Life · 1 day ago
Operations Strategic Enablement Director
Newport Beach, CA
Full-time
Onsite
Lead/Staff
$164K/yr - $200K/yrPacific Life is a leading insurance company seeking an Operations Strategic Enablement Director. This role involves translating executive vision into operational plans, managing cross-functional initiatives, and enhancing communication frameworks to support strategic objectives.
FinanceFinancial ServicesInsurance
Responsibilities
Translate executive vision into operational plans for Annuity New business and Operations
Establishing governance for tracking progress against strategic objectives
Provide analytical and operational support for special initiatives, including solving critical business impact events (e.g. multi-life business process break-downs), process optimization, and performance improvement efforts
Track special initiatives, ensuring milestones are met and adjusting plans as needed
Act as a thought partner to the SVP, anticipating needs, identifying risks, and providing data-driven insights and recommendations
Create and manage an operations communication and leadership engagement calendar to ensure critical messages are communicated and cascaded in a timely and effective manner
Lead and coordinate division-wide projects and initiatives that span multiple business units, ensuring alignment, accountability, and timely execution
Ad hoc leadership priorities: Take on confidential or cross-functional projects that require discretion and agility. Collaborate closely with leaders across Operations, Compliance, finance, Distribution, and Product to support ad hoc initiatives
Develop project plans, monitor milestones, and communicate outcomes to senior stakeholders
Design and govern an enterprise-aligned communication framework to cascade key messages, department goals, and informational updates that ensure clarity, consistency, and cultural reinforcement across Operations
Support the SVP in preparing and delivering executive presentations, town halls, and communications to ensure alignment with enterprise priorities
Partner with Corporate Communications and HR to maintain consistent messaging that reflects the company’s mission, culture, and values
Coordinate rapid response teams and ensure clear communication during incidents
Plays a key role alongside the SVP in crisis management. Step in to manage urgent issues or escalations when required
Support or coordinate efforts to celebrate wins and reinforce values
Support senior leadership team meetings — including agenda setting, content development, and follow-up on decisions and actions
Organize monthly business reviews ensuring a formalized process to review and communicate our performance against our annual goals, budgets and KPIs
Collaborate with SMS to Research and compare best practices across industries to inform strategy
Own and lead the annual Operations budget planning and forecasting process in partnership with Finance, ensuring alignment with enterprise priorities and operational strategies
Qualification
Required
Translate executive vision into operational plans for Annuity New business and Operations
Establishing governance for tracking progress against strategic objectives
Provide analytical and operational support for special initiatives, including solving critical business impact events (e.g. multi-life business process break-downs), process optimization, and performance improvement efforts
Track special initiatives, ensuring milestones are met and adjusting plans as needed
Act as a thought partner to the SVP, anticipating needs, identifying risks, and providing data-driven insights and recommendations
Create and manage an operations communication and leadership engagement calendar to ensure critical messages are communicated and cascaded in a timely and effective manner
Lead and coordinate division-wide projects and initiatives that span multiple business units, ensuring alignment, accountability, and timely execution
Take on confidential or cross-functional projects that require discretion and agility
Collaborate closely with leaders across Operations, Compliance, finance, Distribution, and Product to support ad hoc initiatives
Develop project plans, monitor milestones, and communicate outcomes to senior stakeholders
Design and govern an enterprise-aligned communication framework to cascade key messages, department goals, and informational updates that ensure clarity, consistency, and cultural reinforcement across Operations
Support the SVP in preparing and delivering executive presentations, town halls, and communications to ensure alignment with enterprise priorities
Partner with Corporate Communications and HR to maintain consistent messaging that reflects the company's mission, culture, and values
Coordinate rapid response teams and ensure clear communication during incidents
Plays a key role alongside the SVP in crisis management
Step in to manage urgent issues or escalations when required
Support or coordinate efforts to celebrate wins and reinforce values
Support senior leadership team meetings — including agenda setting, content development, and follow-up on decisions and actions
Organize monthly business reviews ensuring a formalized process to review and communicate our performance against our annual goals, budgets and KPIs
Collaborate with SMS to Research and compare best practices across industries to inform strategy
Own and lead the annual Operations budget planning and forecasting process in partnership with Finance, ensuring alignment with enterprise priorities and operational strategies
Benefits
Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
Company
Pacific Life
Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds.
Founded in 1868
1001-5000 employees
H1B Sponsorship
Pacific Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (16)
2022 (19)
2021 (14)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$1.44B2025-09-03Debt Financing· $750M
2025-06-18Debt Financing· $688.57M
Leadership Team
Howard Hirakawa
Senior Vice President, Fund Advisor Operations
Joe Krum
Senior Vice President & Managing Director, Global Institutional Investment Group
Recent News
Private Capital Journal
2025-12-05
Company data provided by crunchbase