Heyday · 7 hours ago
Studio Manager
Brooklyn, NY
Full-time
Onsite
Mid LevelHeyday is a fast-growing skincare brand transforming the facial experience. As the Shop Manager, you will lead a team to provide exceptional service and manage day-to-day operations to ensure a profitable shop environment.
BeautyCosmeticsHealth Care
Responsibilities
Manage and develop 25+ team members, creating a culture of ownership and results
Provide high-level service and hospitality to clients, both internally and externally
Manage all day-to-day tasks and operations from the front of house to back of house
Build and foster relationships with employees and clients
Celebrate team wins and show gratitude daily
Identify and develop high-potential employees to create a bench of talent across all roles
On-board, develop and train all employees from Client Experience Leads to Asst Managers and Asst Managers to Managers
Provide in the moment and developmental feedback and coaching to all members to set and achieve goals
Drive revenue through scheduling optimization and shop utilization
Drive client loyalty through ongoing Memberships
Assist in the development of business plans to achieve shop forecasts and goals
Partner with Marketing to develop new client acquisition and retention plans
Help manage the shop’s P&L to increase revenue and manage expenses
Qualification
Required
Proven experience owning P&L and financial performance targets in the health & wellness industry
Deep respect for and understanding of client experience drivers and hospitality
Proven track record working with hourly workforce
Some beauty or spa experience is an advantage
Basic knowledge of employment law, policies, processes and programs
Proficient computer/Microsoft skills, including Excel/Google Sheets
Ability to travel overnight and/or between Shops
Flexible to work days, nights, weekends and holidays to meet the needs of the business
Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts
Preferred
College degree preferred
Benefits
Competitive Salary with monthly bonus potential
Eligibility for Shop Manager Bonus
Discounted Facials
Friends & Family Discount on Services
35% Product Discount
Medical, Dental, Vision Benefits for full-time employees
Paid Time Off for full-time employees
Company
Heyday
Heyday is a skincare company offering customized facial treatments.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$51.4MKey Investors
Level 5 Capital PartnersFifth WallLerer Hippeau
2022-12-14Series B· $12M
2022-11-16Series Unknown· $6.21M
2021-02-23Series B· $20M
Leadership Team
Andy Taylor
CEO
Rachel Blumenthal
Member Board Of Directors
Recent News
2025-10-11
2023-09-14
Company data provided by crunchbase