WHSmith North America · 4 days ago
Starbucks Barista Lead
WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. They are seeking a Starbucks Barista Lead to support daily store operations by leading shifts, coaching partners, ensuring exceptional customer service, and upholding Starbucks standards for quality, safety, and efficiency.
Retail
Responsibilities
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Act as Manager on Duty, performing opening and closing responsibilities for the entire retail location
Qualification
Required
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Act as Manager on Duty, performing opening and closing responsibilities for the entire retail location
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
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