sales and customer service associate jobs in United States
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Massage Envy · 9 hours ago

sales and customer service associate

Massage Envy is a wellness-focused company that encourages passion and growth among its team members. They are seeking a Sales and Customer Service Associate to provide outstanding customer service and promote wellness services to clients.

Health Wellness & Fitness

Responsibilities

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Qualification

Sales experienceCustomer serviceMath skillsComputer skillsCritical thinkingPeople skillsMultitaskingMassageSkin care

Required

Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services

Preferred

Have previous retail or sales experience

Benefits

Competitive base pay plus bonus, and commission
Employee Discounted massage and facial services
40% off on retail products
Opportunity to grow into management position
In-depth product and service training
Employee Assistance Program
Employee referral bonus program
A flexible schedule for a better work-life balance
Culture based, welcoming SPA environment
A Commitment to safety

Company

Massage Envy

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Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.

Funding

Current Stage
Growth Stage

Leadership Team

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Shawn Haycock
Co-Founder
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Paul Malek
Chief Financial Officer
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Company data provided by crunchbase