NTT DATA North America · 5 days ago
Team Lead Reorganization & CSI Oversight
NTT DATA is a leader in business and technology services, committed to accelerating client success. The Team Lead Reorganization & CSI Oversight will manage reorganizations and eDiscovery activities, ensuring compliance and driving continuous service improvement.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Manage and coordinate all reorganization and eDiscovery requests
Ensure timely execution of approved tasks and maintain audit-ready documentation
Oversee process adherence to ITIL and compliance standards
Drive continuous service improvement initiatives and identify automation opportunities
Act as escalation point for operational issues and stakeholder communication
Prepare and deliver KPI and SLA reports for management
Facilitate CAB meetings and improvement workshops
Qualification
Required
Strong understanding of Windows File Services structure and delegated rights
ITIL process expertise (Change, CSI, Incident, Request)
Excellent communication skills in German and English
Leadership and team management skills
Analytical and strategic thinking
Bachelor's degree in IT or equivalent experience
ITIL v4 Managing Professional (mandatory)
Proven experience in leading IT operations teams
Experience in organizational change and process improvement
Familiarity with compliance and audit requirements
Preferred
Agile/Scrum certification (preferred)
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageRecent News
2025-12-05
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