Honey Birdette · 9 hours ago
Boutique Manager | Valley Fair
Santa Clara, CA
Full-time
Onsite
Mid, Senior Level
3+ years expHoney Birdette is a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. They are seeking a dedicated and highly motivated Boutique Manager to oversee daily operations, lead a team, and drive sales while creating an exceptional shopping experience for clients.
FashionLifestyle
No H1B
Responsibilities
Manage daily operations of the boutique, including delivering sales goals, building strong client relationships and community outreach, and leading a team to exceed customer expectations
Ability to multi-task and understand how to prioritize work to ensure customers come first
Oversee the team’s performance, providing a world-class client experience and ensuring the floor is organized and visually appealing, while driving sales results
Support Area Leader by ensuring the Team follows scheduling expectations and meets state and federal employment laws and regulations
Manage and motivate the Team with a rigorous performance management cycle
Attend to client needs with a sense of urgency and professionalism
Be responsible for inventory management, visual merchandising, store operations, sales generation and cultivating a positive work environment
Resolve all employee and client issues quickly, diplomatically, and tactfully
Meet and exceed all KPIs and sales goals
Personally demonstrate and teach teams to maximize our customers experiences through a thriving clienteling program
Serve as a role model and teach teams to build strong client relationships by selling toys, bondage and conducting bra fittings with the goal of selling multiple sets of lingerie
Create a high performance selling culture where our Honeys meet and exceed established performance goals and benchmarks in toys, bondage, lingerie, appointments and IG followers
Qualification
Required
3-5 years of customer service experience
Experience working in a retail environment, preferably in luxury lingerie
Experience in managing and cultivating a high performance sales team
Ability to improve customer satisfaction and drive customer loyalty
A strong commitment to excellent customer service
Excellent leadership, interpersonal and communication skills
Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
Ability to work in a fast-paced environment
Analytical thinker with demonstrated business acumen
Experience reviewing and analyzing business reports and moves to immediate and deliberate action to achieve results
Ability to problem solve and juggle multiple tasks and priorities
Ability to monitor/track progress and incorporate feedback into decision-making
Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution
Ability to adhere to a flexible schedule, working nights, weekends, and holidays
Must have unrestricted access to work in the U.S
Must be at least eighteen (18) years of age
Able to lift and carry up to 25 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals
Able to stand and walk for 8 hour shifts and 40 hours a week
Ability to use technology (mobile devices, computers)
Preferred
Clienteling experience preferred
Benefits
Competitive medical, dental, vision insurance plans with FSA and Dependent Care FSA options.
Generous and Parental Leave Policy with eligibility extended to all parents regardless of gender or primary/secondary caregiver status.
Pet Insurance for those who need it too!
Employee Assistance Program.
Pre-tax Transportation/Commuter Benefits options.
Generous product discount!
Paid Time Off.
Employee Resource Groups.
401K program with Company match.
Company
Honey Birdette
Honey Birdette boutiques are flirty, playful & unapologetically sensual, with lush décor & champagne.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-06-29Acquired
Recent News
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