State Farm · 9 hours ago
Receptionist - State Farm Agent Team Member
Alpharetta, GA
Part-time
Onsite
New Grad, Entry LevelState Farm is a leading insurance agency dedicated to providing exceptional service to customers. They are currently seeking a highly organized and proactive individual to join their team as a Receptionist & Administrative Assistant, ensuring smooth daily operations and effective management of appointments, reporting, and compliance.
Insurance
Responsibilities
Serve as the first point of contact by warmly greeting customers in person and over the phone, and directing them to appropriate team members
Manage the principal’s calendar, scheduling appointments, meetings, and coordinating logistics to optimize time and priorities
Handle office communications including phone calls, emails, and correspondence efficiently and professionally
Maintain and update customer records, ensuring accuracy and confidentiality
Assist with compliance monitoring, including regular checks and documentation to support regulatory requirements
Prepare and compile reports as needed to support business operations and decision-making
Engage with prospective and existing customers to provide information about insurance options and identify potential opportunities
Provide exceptional customer service, following up on inquiries and ensuring client satisfaction
Support the team with various administrative tasks and special projects as assigned
Qualification
Required
Previous experience in receptionist, administrative assistant, or customer service roles
Strong organizational skills with the ability to multitask and manage competing priorities effectively
Excellent communication and interpersonal skills, comfortable engaging in customer conversations
Proficiency in Microsoft Office Suite and familiarity with CRM systems
High level of discretion and professionalism when handling confidential information
Proactive problem-solving skills and a positive, can-do attitude
Benefits
Flexible schedule
Opportunity for advancement
Training & development
Company
State Farm
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexis Harris
CEO/AGENT
Aquilas Zephir
Owner/CEO at Aquilas Zephir State Farm
Recent News
2024-05-05
2024-04-20
The North Bay Business Journal
2024-04-14
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