Customer Service Representative - Part Time jobs in United States
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PostNet International Franchise Corporation · 5 hours ago

Customer Service Representative - Part Time

PostNet International Franchise Corporation is seeking a Customer Service Representative to support the owner and Center team. This role involves assisting customers with store services and products, operating point-of-sale systems, and performing various related duties.

Retail

Responsibilities

Assists customers with shipping/packaging services, printing estimates/orders, and other services offered by PostNet
Learns and operates Center equipment, machinery, and software at a proficient level
Assists customers and staff with the operation of in-store printing equipment
Processes customer sales through the point-of-sale system
Upsells, cross-sells, and actively participates in PostNet marketing and promotional initiatives
Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
Sorts and deposits mail in private mailboxes
Captures, completes tasks, and organizes Virtual Mail

Qualification

Customer service experiencePoint-of-sale systemMicrosoft Office proficiencyEffective communicationNotary Public certificationMultitaskingTime managementOrganizational skills

Required

Previous customer service or sales experience in a retail environment
Exceptional customer service skills
Ability to translate customer requirements into final products or services
Multitasking – must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills with strong attention to detail
Outstanding time management and organizational skills
High school diploma or equivalent required
Valid driver's license required
Proficient with Microsoft Office applications, Windows operating system, and other computer hardware and software
Ability to work flexible hours
Assist in handling customer complaints and problems in a professional manner

Preferred

Notary Public certification may be required

Benefits

Flexible schedule
Competitive Compensation
No weekends
Flexible Scheduling; Federal Holidays closed.
Career path development

Company

PostNet International Franchise Corporation

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PostNet provides a wide range of convenient and high-quality design, printing and shipping solutions for businesses and consumers, from custom business cards, brochures and flyers to eye-catching posters, banners and signs.

Funding

Current Stage
Late Stage

Leadership Team

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Michele Jordet
owner/CEO PostNet Blaine, MN
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Adrienne Nasri
Managing Partner
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Company data provided by crunchbase