General Manager jobs in United States
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SEROTONIN Anti-Aging Centers · 1 day ago

General Manager

Serotonin AntiAging Centers is a leader in the Med-Spa and wellness industry, focused on improving health and lifespan. They are seeking a creative and motivated General Manager to oversee daily operations, sales, human resources, and marketing strategies to help grow the business.

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Hiring Manager
Eric Casaburi
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Responsibilities

Oversee and actively sell company products and services
Sets goals, deadlines, and objectives for team
Center promotions and patient incentives
Supervise office staff including front office administration, medical assistants, and providers
Creates and maintains an ongoing structure for employee orientation and termination
Implements and/or updates: patient scheduling protocols policies and procedures, telephone systems, text messaging and online review systems, EMR templates and consents, computer and technology updates, manages staff scheduling, schedules lunch and learns with representatives, processes orders for office supplies, consumables, equipment and more
Managing business software platform
Effectively leading and coaching team in company processes
Daily operations management
Ensure center maintenance
Patient satisfaction management
Managing adverse reactions to treatments
Equipment, warranties and maintenance
Hiring, training and coaching of new staff
Implementing procedures and protocols
Event and community outreach
Supervises and provides disciplinary measures for staff
Budgeting and profit maximization
Payroll management and team scheduling
Assist with HR issues: monitor employee vacation and sick time, and other duties
Assist office personnel and fill in for vacation, as needed
Perform other duties as required
Ensure sales goals are met and that contacts/leads turn into consultations, and into treatment sales

Qualification

Management experienceCustomer Service experienceAdministrative skillsBudgetingPayrollCommunication skillsLeadership ability

Required

Management and Customer Service experience
Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting
Strong communications skills

Preferred

Experience in the Retail Management or Aesthetic medicine/medical spa industry

Company

SEROTONIN Anti-Aging Centers

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At Serotonin we believe the secret to longevity and wellness is taking care of your body both inside and out.

Funding

Current Stage
Early Stage
Total Funding
$6.5M
Key Investors
Anti-Aging Holdings Orlando
2022-06-23Undisclosed· $6.5M

Leadership Team

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Eric Casaburi
Chief Executive Officer
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Lisa Golding Granado
Chief Medical Officer
Company data provided by crunchbase