SEROTONIN Anti-Aging Centers · 1 day ago
General Manager
Serotonin AntiAging Centers is a leader in the Med-Spa and wellness industry, focused on improving health and lifespan. They are seeking a creative and motivated General Manager to oversee daily operations, sales, human resources, and marketing strategies to help grow the business.
Responsibilities
Oversee and actively sell company products and services
Sets goals, deadlines, and objectives for team
Center promotions and patient incentives
Supervise office staff including front office administration, medical assistants, and providers
Creates and maintains an ongoing structure for employee orientation and termination
Implements and/or updates: patient scheduling protocols policies and procedures, telephone systems, text messaging and online review systems, EMR templates and consents, computer and technology updates, manages staff scheduling, schedules lunch and learns with representatives, processes orders for office supplies, consumables, equipment and more
Managing business software platform
Effectively leading and coaching team in company processes
Daily operations management
Ensure center maintenance
Patient satisfaction management
Managing adverse reactions to treatments
Equipment, warranties and maintenance
Hiring, training and coaching of new staff
Implementing procedures and protocols
Event and community outreach
Supervises and provides disciplinary measures for staff
Budgeting and profit maximization
Payroll management and team scheduling
Assist with HR issues: monitor employee vacation and sick time, and other duties
Assist office personnel and fill in for vacation, as needed
Perform other duties as required
Ensure sales goals are met and that contacts/leads turn into consultations, and into treatment sales
Qualification
Required
Management and Customer Service experience
Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting
Strong communications skills
Preferred
Experience in the Retail Management or Aesthetic medicine/medical spa industry
Company
SEROTONIN Anti-Aging Centers
At Serotonin we believe the secret to longevity and wellness is taking care of your body both inside and out.
Funding
Current Stage
Early StageTotal Funding
$6.5MKey Investors
Anti-Aging Holdings Orlando
2022-06-23Undisclosed· $6.5M
Recent News
2025-09-06
Prolific North
2025-07-11
2025-05-07
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