Miratech · 19 hours ago
Voice User Interface (VUI) Designer
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. They are seeking a Voice User Interface (VUI) Designer responsible for creating intuitive voice experiences for IVR applications, ensuring designs are user-centered and aligned with business goals.
Outsourcing
Responsibilities
Gather and analyze business and user requirements for IVR applications
Design end-to-end call flows for speech and DTMF-based IVR experiences
Create design specifications and documentation for IVR implementations
Collaborate with Product Owners to shape and refine voice user experiences
Create user stories for developers and speech scientists to implement designs
Support speech scientists with grammar design and tuning
Conduct usability testing and analyze results to improve IVR performance
Tune IVR applications to optimize recognition accuracy and user experience
Communicate design rationale and methodology to stakeholders
Qualification
Required
5+ years of professional experience as a user interface designer
Strong background in voice user interface or conversational design
Background in linguistics, cognitive psychology, behavioral sciences, or a related field
Excellent communication and collaboration skills
Proven experience designing speech and DTMF IVR applications
Expertise in AI conversational voice design and development
Preferred
Computer science or technical background
Experience working closely with speech scientists or NLP teams
Familiarity with usability testing methods for voice interfaces
Experience designing IVR systems in large-scale or enterprise environments
Benefits
Health insurance
Language courses
Relocation program
Company
Miratech
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Horizon Capital
2022-04-27Private Equity
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