Intellectual Capitol (ICAP) · 1 day ago
Business Analyst - Project Lead
Columbia, SC
Full-time
Hybrid
Senior Level
5+ years expIntellectual Capitol (ICAP) is responsible for developing and maintaining applications in support of the Child Support Services Division. The Business Analyst - Project Lead will work with stakeholders to enhance the user interface of financial applications and design optimized workflows, ensuring alignment with South Carolina business requirements.
Information ServicesInformation TechnologyRecruitingStaffing Agency
Responsibilities
Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations
Analyze existing workflows to uncover inefficiencies and pain points
Design optimized workflows for complex processes in alignment with South Carolina business requirements
Propose enhanced functionality for complex financial activities within PACSS
Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments
Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs
Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes
Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities
Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities
Qualification
Required
5+ years of experience working as a Business Analyst
5+ years of experience working with Child Support systems
5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation
5+ years of experience with workflow design and system enhancement
5+ years of experience conducting Stakeholder Interviews
5+ years with SQL Querying
Bachelor's degree
Preferred
Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
Experience with Agile or Waterfall methodology
Preference for a degree in Finance or IT
Company
Intellectual Capitol (ICAP)
ICAP (Intellectual Capitol) is a six-time INC 5000 winner and a four-time recipient of the SC 25 Fastest Growing Companies award. Specializing in I.T.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Barry Newkirk
Vice President & Managing Partner
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