Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency · 8 hours ago
Technology Analyst (ISD25010\-01)
United States
Full-time
Remote
Mid Level
4+ years expTri-Force Consulting Services Inc. is an IT recruitment and staffing agency specializing in IT services. They are seeking a Technology Analyst to support software applications and digital products, particularly in the area of conversational AI and voice recognition solutions.
ConsultingEnterprise SoftwareInformation TechnologySoftware
Responsibilities
Bachelor’s degree in information technology, computer science, business administration, or a closely related field
Minimum three (3) years of experience as a Business Analyst, Technology Analyst, or Systems Analyst, supporting software applications and/or digital products
Demonstrated experience supporting conversational AI/chatbot solutions and/or voice-to-text / speech recognition applications including implementation, enhancement, maintenance and operations
Experience working in an Agile/Scrum environment, participating in sprint planning, backlog refinement, sprint reviews, and retrospectives.Proficiency with common Agile and requirements tools (e.g., Jira/Azure DevOps, Confluence/SharePoint, Visio or equivalent)
Ability to work with technical teams to translate business needs into solution requirements, and to communicate effectively with both technical and non-technical stakeholders
Proven ability to elicit, analyze, document, and manage requirements, including user stories, acceptance criteria, process flows, and traceability to business outcomes
Experience facilitating daily Scrum or equivalent stand-ups and coordinating work across product owners, developers, testers, and stakeholders
Experience performing change and release management activities including impact assessments, stakeholder communications, adoption planning, release notes, and operational readiness
Experience executing testing activities, including test planning, writing test cases, conducting UAT, defect triage, and validation of fixes
Experience developing and delivering end-user and content owner training, including training materials, job aids, and live/virtual sessions
Strong written and verbal communication skills, with the ability to produce clear documentation and facilitate meetings
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Qualification
Required
Bachelor's degree in information technology, computer science, business administration, or a closely related field
Minimum three (3) years of experience as a Business Analyst, Technology Analyst, or Systems Analyst, supporting software applications and/or digital products
Demonstrated experience supporting conversational AI/chatbot solutions and/or voice-to-text / speech recognition applications including implementation, enhancement, maintenance and operations
Experience working in an Agile/Scrum environment, participating in sprint planning, backlog refinement, sprint reviews, and retrospectives
Proficiency with common Agile and requirements tools (e.g., Jira/Azure DevOps, Confluence/SharePoint, Visio or equivalent)
Ability to work with technical teams to translate business needs into solution requirements, and to communicate effectively with both technical and non-technical stakeholders
Proven ability to elicit, analyze, document, and manage requirements, including user stories, acceptance criteria, process flows, and traceability to business outcomes
Experience facilitating daily Scrum or equivalent stand-ups and coordinating work across product owners, developers, testers, and stakeholders
Experience performing change and release management activities including impact assessments, stakeholder communications, adoption planning, release notes, and operational readiness
Experience executing testing activities, including test planning, writing test cases, conducting UAT, defect triage, and validation of fixes
Experience developing and delivering end-user and content owner training, including training materials, job aids, and live/virtual sessions
Strong written and verbal communication skills, with the ability to produce clear documentation and facilitate meetings
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Preferred
Ability to manage multiple projects
Detail orientated
Self-motivated
Collaboration, interpersonal, and communication skills
Advanced analytical and problem-solving abilities
Excellent organizational and time-management skills
Work in a fast-paced agile environment
Company
Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency
Tri-Force Consulting Services, Inc.
51-200 employees
H1B Sponsorship
Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
M
Manish Gorawala
President and CEO
Company data provided by crunchbase