The Sydney Call Centre · 10 hours ago
AI Prompt Engineer
MCI is a rapidly growing tech-enabled business services company in the USA, specializing in customer experience and business process outsourcing. They are looking for a creative and analytical AI Prompt Engineer to design and optimize text-based prompts for generative AI models, ensuring effective communication between human intent and machine capabilities.
Outsourcing
Responsibilities
Create clear, concise, and context-rich prompts to elicit specific and high-quality responses from AI systems
Experiment with prompt variations to improve AI performance, accuracy, and relevance across different use cases
Tailor prompts based on the capabilities and limitations of various generative AI models
Work with product managers, developers, and data scientists to integrate prompt engineering into practical applications
Develop prompt libraries, usage guidelines, and best practices for internal and external teams
Evaluate AI outputs for tone, usefulness, and alignment with user intent, and iterate based on findings
Stay informed on advancements in prompt engineering, NLP, and generative AI technologies
Qualification
Required
Bachelor's degree in Computer Science, Data Analytics, Information Technology, or related fields
Strong analytical and problem-solving skills with excellent attention to detail
Familiarity with large language models (LLMs) and natural language processing (NLP) concepts
Experience with generative AI tools (e.g., OpenAI's GPT, Anthropic Claude, Google Gemini)
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced, evolving environment
Creativity in approaching problem-solving and optimizing AI-driven outputs
Preferred
Basic programming knowledge (e.g., Python, JavaScript) preferred
Experience with version control tools
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
The Sydney Call Centre
At The Sydney Call Centre Inc.
Funding
Current Stage
Late StageCompany data provided by crunchbase