Technical Support Technician jobs in United States
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Collabera · 1 week ago

Technical Support Technician

Collabera is seeking a Technical Support Technician to provide support to end users on various technical issues. The role involves identifying, researching, and resolving technical problems while documenting and monitoring issues for timely resolution.

ConsultingInformation ServicesInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Ankita Pareek
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Responsibilities

Provides support to end users on a variety of issues
Identifies, researches, and resolves technical problems
Responds to telephone calls, email and personnel requests for technical support
Documents, tracks and monitors the problem to ensure a timely resolution

Qualification

Driver repairsComputer hardwareCompTIA A+ CertificationNetwork+ CertificationData center experienceClient Leadership Principles

Required

0-3 years of experience in the field or in a related area
Experience working on driver repairs/dry-work/break-fix
Basic familiarity with computer hardware
Understands Clients Leadership Principals
Lift up to 40lbs
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Relies on instructions and pre-established guidelines to perform the functions of the job
Works under immediate supervision
Primary job functions do not typically require exercising independent judgment
Typically reports to a supervisor or manager

Preferred

CompTIA A+ & Network+ Certification
Data center experience

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - AS Applicable

Company

Collabera

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Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.

H1B Sponsorship

Collabera has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)

Funding

Current Stage
Late Stage
Total Funding
$30M
2006-05-04Series Unknown· $30M

Leadership Team

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Lalit Sharma
CFO
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Michael H. Abraham
Chief Financial Officer
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Company data provided by crunchbase