Regent University · 4 hours ago
Academic Recovery Coordinator
Virginia Beach, VA
Full-time
Onsite
Entry Level
1+ years expRegent University is seeking an Academic Recovery Coordinator to support academic recovery and retention initiatives. The role involves providing administrative, technical, and student support, coordinating communication, and ensuring accurate data entry to enhance program efficiency and student outcomes.
Higher Education
Responsibilities
Meet individually with students, including those on academic probation, suspension, or identified as at-risk, as well as student-athletes flagged through academic alerts, GPA monitoring, or athletic eligibility concerns to review Academic Recovery Plans, support NCAA academic compliance, set goals, and monitor progress
Conduct follow-up meetings (in-person & virtually) to monitor improvement, address challenges, and encourage accountability
Provide students with guidance on university academic resources such as tutoring, advising, writing labs, and success workshops
Maintain detailed documentation of all student meetings and communications in the University's CRM or designated tracking systems
Serve as a first point of contact for students in the Academic Recovery Program, referring complex cases or policy questions to the Academic Recovery Manager
Input and maintain accurate data in CRM, Degree Works, and tracking reports related to student academic recovery
Run regular reports and check GPA, eligibility, and recovery plan completion
Assist with preparation of program reports and presentations for leadership review
Maintain organized records of communication, documentation, and recovery plans for compliance purposes
Coordinate communication between Academic Recovery, Athletics, Advising, and Student Services to ensure consistent student support
Help plan and support academic success programming such as study skills workshops, orientation sessions, and recovery coaching events
Coordinate and participate in Enrollment Management and University events such as Welcome Week, College Preview Weekend, Athletic compliance meetings
Maintain confidentiality of student records and align with FERPA and institutional standards
Attend department meetings and take notes
Qualification
Required
Bachelor's degree required
1-2 years of experience in academic advising, student services, higher education administration, or a related field
Strong organizational skills, attention to detail, and excellent communication and interpersonal abilities with the capacity to establish rapport
Demonstrated ability to interpret academic policy, degree requirements, and curriculum structures across a variety of academic disciplines
Ability to work a flexible schedule that may include days, evenings, and weekends including occasional Saturdays
Reliable transportation to travel to and from work in a timely manner
Competent in or able to be trained on relevant systems including CRM platforms, Microsoft Suite, Canvas, Cognos, Degree Works, and phone systems, with the ability to multi-task and type at least 40 WPM
Employee must embrace the mission of Regent University as evidenced by his/her Christian witness
Must have a heart for the personal, spiritual and professional development of students
Must be able to maintain prospect, applicant, student, and institutional confidentiality
Commitment to Regent's core values of Excellence, Innovation, and Integrity
Benefits
Health, life and disability insurance
Flexible spending accounts
Tuition incentives
Fully vested retirement plans
Life and disability insurance options
Time off
And more
Company
Regent University
Regent University offers on-campus and online, graduate and undergraduate programs according to biblical principles.
1001-5000 employees
H1B Sponsorship
Regent University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (1)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Randy Singer
Professor and Attorney in Residence
Recent News
The Virginian-Pilot
2025-03-01
2022-08-26
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