Ovation Law Firm · 6 hours ago
Legal Receptionist
United States
Full-time
Remote
Entry, Mid Level
$4/hr - $5/hr
1+ years expOvation Law Firm is a fast-growing consumer-focused law firm dedicated to delivering outstanding legal services. They are seeking a motivated and detail-driven Legal Receptionist to support their legal team by managing client communications and administrative functions in a fully remote environment.
Law Practice
No H1B
Responsibilities
Answer and manage incoming calls using the firm’s virtual phone system in a professional and courteous manner
Serve as the first point of contact for clients and prospective clients, ensuring a positive and empathetic experience
Screen, route, and prioritize calls, messages, and inquiries to the appropriate departments or team members
Schedule, confirm, and manage client consultations and appointments
Collect and accurately document basic client information during intake calls (no legal advice)
Maintain accurate call logs, messages, and client records in the firm’s CRM and case management systems
Monitor voicemail and email inboxes and respond or escalate as appropriate
Support administrative and operational tasks related to front-office and intake functions
Uphold client confidentiality and comply with legal and ethical standards
Ensure professionalism, consistency, and quality in all client communications
Qualification
Required
Strong English communication skills (C1 level), both verbal and written
At least 1–2 years of experience in a receptionist, administrative assistant, call center, or customer service role
At least 1–2 years of experience operating cloud-based business phone systems such as RingCentral, Dialpad, or comparable platforms
Excellent phone etiquette and interpersonal communication skills
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced, remote environment
Proficiency with computers and common office tools (email, calendars, basic data entry)
Reliable internet connection and a quiet, professional workspace
Ability to work independently from a home office with stable, high-speed internet and a quiet, professional workspace
Must have a laptop or desktop computer with a minimum of 8GB RAM and an Intel Core i5 processor or higher
Must have a stable internet connection with a minimum speed of 25 Mbps
Availability to work during U.S. business hours (PST)
Willingness to use time-tracking software
Preferred
Experience working in a law firm or legal services environment
Familiarity with client intake or call screening processes
Experience working remotely in a client-facing role
Benefits
6 paid time-off (PTO) days per year.
100% remote work environment.
Opportunity to work closely with leadership and legal professionals in a growing, modern law firm.
Long-term growth and stability in a high-impact operational role.
Company
Ovation Law Firm
Ovation Law Firm is a consumer-focused law firm dedicated to helping people take on powerful companies and win.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase