RadiFi Credit Union · 11 hours ago
Core/Data Administrator
Jacksonville, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expRadiFi Credit Union is seeking a Core/Data Administrator to enhance the effectiveness and efficiency of credit union core processing operations by managing, developing, testing and maintaining the Episys core system. The role involves coordinating project tasks, providing technical support, and ensuring data confidentiality, integrity, and availability while collaborating with staff to improve data management and service delivery.
BankingFinanceFinancial ServicesNon Profit
Responsibilities
PROJECT COORDINATION: As a member of the IS Department, work closely with the Project Manager and team to assign and complete identified tasks according to the plan for timely project completions, providing feedback on the feasibility of requests to maintain the project's time line, participating in project meetings, and working with vendors on implementation for certain projects. Develop, test, and review each action for accuracy
HELP DESK: Includes but is not limited to acknowledging and resolving Help Desk to Symitar, Parameter Change Requests, Privilege Change Forms, and Report Request in a timely manor based on priority
COLLABORATION: Collaborate with staff on daily and project workloads, service delivery, skills cross training and work prioritization. Participate in position definition and recruiting as may occur from time to time for new and replacement positions
OPERATIONAL KNOWLEDGE AND DUTIES: Coordinate with staff and maintain the core banking system and all supporting processes and production jobs. Prepare and execute all PowerOn programs within agreed upon time frames. Ensure that proper documentation is maintained for all changes. Conduct testing and present for approval to migrate to production. Analyze, review and modify PowerOn programs to increase operating efficiencies or adapt to new requirements and/or programming capabilities. Acknowledge and resolve Help Desk tickets related to Symitar, parameter change request forms, privilege change requests promptly and based on priority. Resolve requests in a satisfactory manner. Evaluate and apply agreed upon updates and enhancements in a timely manner
SERVICE DELIVERY AND SUPPORT: Consults with end-users to identify current information needs and clarify program objectives to ensure compatibility with current systems capabilities. This position has technical on-call and project responsibilities that will require occasional evening and weekend work
TRAINING AND SYSTEM CHANGES: To maintain personal and professional development to meet the changing demands of the job; participating in appropriate training activities and required classes when assigned. On time completion of Individual Learning Plan (ILP) as outlined by Training Department. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Also includes maintaining information in the Parameter, Default, and Posting Job settings within Symitar. (This may also include changing parameters or settings.)
Performs other job-related duties as assigned
Qualification
Required
Eight to ten years of similar experience in a financial services environment
Demonstrated development skills in core processing, core enhancements, core operations and reporting tools such as Power On, Power BI, Tableau and others
Strong troubleshooting and problem-solving skills
Experience with deploying, troubleshooting, and supporting multi-tier applications
Proven experience performing systems engineering and administration
Hands on working knowledge of hardware and software concepts
Working knowledge with Windows server and desktop operating systems
A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)
Preferred
Working knowledge of HTML, JAVA script and SQL preferred
Degree in Information Technology or Computer Science preferred
Certifications with Symitar, SQL and similar systems a plus
Company
RadiFi Credit Union
RadiFi Credit Union is a financial institution that offers finance, banking, and financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bridgett Loafman
Chief Human Resources Officer
Joy Bing
Chief Lending Officer
Company data provided by crunchbase