JPMorganChase · 22 hours ago
Product Manager - Operations
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is a leading financial services firm, and they are seeking a Product Manager in Consumer and Community Banking to innovate new product offerings and lead the end-to-end product life cycle. This role involves acting as the voice of the customer, guiding successful product launches, and collaborating with cross-functional teams to deliver high-quality products that exceed expectations.
Asset ManagementBankingFinancial Services
Responsibilities
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Develops a product strategy and product vision that delivers value to customers
Partners with Are Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the produce group as a team member
Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages
Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as a subject matter expert with respect to major business processes and supporting applications/capabilities
Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
Supports feature teams with minimal viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results
Develops a product strategy and product vision that delivers value to customers
Qualification
Required
5+ years of experience or equivalent expertise in product management or a relevant domain area
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.)
Ability to manage backlog; analytical, problem-solving skills
Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal
Advanced knowledge of the product development life cycle, design, and data analytics
Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus
Attention to details and ability to manage shifting business priorities
Self-motivated and confident in ambiguous circumstances
Understanding of the financial services industry and Regulatory, Legal, and Risk environments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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