Swanson Industries, Inc. · 23 hours ago
Technical Account Manager
Morgantown, WV
Full-time
Onsite
Mid LevelSwanson Industries, Inc. is seeking a Technical Account Manager to develop and maintain strategic accounts while providing technical support to key clients. The role involves recommending and selling equipment, analyzing hydraulic systems, and enhancing customer relationships through effective communication and service delivery.
ManufacturingMining
Responsibilities
Recommends and sells equipment and repair services utilizing knowledge of hydraulic equipment operations and customer needs
Reviews and submits bid specifications and quotations to customer for review and approval
Submits orders for product and follows up on order to verify material list accuracy and that delivery schedules meet project deadlines and customer needs and/or commitments
Analyzes application and use of hydraulic components in systems and recommends improvements to reliability and efficiency
Reviews existing customer specifications for accuracy and opportunity to provide them with a selling advantage and/or an advantage to their bottom line via provision of superior products, price and/or service
Demonstrates and explains use of installed equipment and production processes
Arranges for installation and test-operation of machinery/products and recommends solutions to product-related problems
Contacts current and potential customers, visits establishments to evaluate needs, and promotes sale of products and services
Enhances professional growth and development through participation in educational programs, current literature, meetings, workshops, etc
Perform related duties as assigned by Operation Manager
Maintain compliance with all company policies and procedures
Qualification
Required
high school diploma
extensive background in outside sales calling on underground longwall mines or extensive operational/maintenance experience in an underground longwall mine
performs work under minimal supervision
ability to work as part of a team
ability to effectively communicate with internal and external customers
proven ability to meet deadlines and follow directions
proficient computer skills, including Microsoft Excel, Word, basic drawing reading skills and ERP system
ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
ability to work safely and adhere to the Swanson Safety System in daily job duties
Preferred
bachelor's degree in Business or related field
Company
Swanson Industries, Inc.
SWANSON INDUSTRIES: Global Leader in Engineered Hydraulics We are a leading provider of hydraulic cylinder manufacturing, remanufacturing, and repair services for the Mobile, Mining, and Industrial marketplace! Our products are purpose-built, custom-designed, and highly-engineered to OEM standards for rigorous applications.
Founded in 1964
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-06Acquired
Leadership Team
Steve Sangalli
President and CEO
Jamie Griffith
Chief Financial Officer
Recent News
2025-06-27
Mergers & Acquisitions
2025-06-26
Company data provided by crunchbase