Revolution Technologies · 6 hours ago
Onsite Printer Technician
Revolution Technologies is seeking an Onsite Printer Technician responsible for the installation, operation, maintenance, repair, and modification of MFD printer equipment. The role involves ensuring customer satisfaction through timely service delivery, troubleshooting, and training.
Responsibilities
Install, operate, and maintain MFD printer equipment to meet customer specifications
Diagnose and resolve technical issues, recommending solutions aligned with product and customer requirements
Conduct product assessments and technical analysis for implementations and enhancements
Deliver technical training and product briefings to customers, vendors, and internal teams
Act as the primary on-site representative for customer interactions and support
Manage service calls using multiple systems, ensuring compliance with SLA commitments
Maintain equipment performance within published specifications for electrical, mechanical, and print quality
Communicate effectively with customers regarding service status, estimated arrival times, and resolution updates
Provide guidance on product usage and features
Complete all service procedures and documentation before leaving the customer site
Track and report service data, including call status, parts usage, and inventory levels
Maintain a professional appearance and demeanor at all times
Participate in special projects and assignments as directed
Qualification
Required
MUST have break/fix experience with MFD/office printers
2–5 years of experience in field service or customer support
Strong electro-mechanical aptitude
Proven experience servicing printers, imaging devices, or related hardware
Valid driver's license with an excellent driving record
Proficient in administrative tasks and computer systems
Ability to frequently lift up to 60 pounds
High school diploma or GED required
Preferred
Strong verbal and written communication skills
Customer-focused with a positive attitude
Quick learner with a proactive approach
Company
Revolution Technologies
Revolution Technologies is a staffing and recruiting company that offers contract staff augmentation and permanent staffing solutions.
H1B Sponsorship
Revolution Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2022 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Recent News
EIN Presswire
2025-12-17
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