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Palo Alto Networks · 5 hours ago

Renewals Sales Support Manager

United States

Full-time

Remote

Mid, Senior Level

$98K/yr - $158K/yr

3+ years exp

Palo Alto Networks is dedicated to protecting our digital way of life through innovative technology. The Renewals Sales Support Manager will lead a team of specialists in creating subscription and support renewal quotes, collaborating with sales teams and partners to enhance the renewal quoting process and drive customer retention.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

Responsibilities

Lead, coach, and develop a team of Renewals Sales Support Specialists to achieve performance targets and professional growth

Collaborate with channel partners, distributors, and sales teams to provide accurate and timely quotes for maintenance and subscription renewals

Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with cross-functional teams to implement solutions

Develop and maintain KPIs to measure business success, including reporting on quote volumes, turnaround times, and the effectiveness of distribution quoting

Serve as a primary escalation point for the team and distributors, resolving issues related to quoting delays and system challenges

Validate and confirm the accuracy of all supporting data for quotes, resolving any discrepancies to ensure data integrity in SAP and Salesforce.com

Closely collaborate with distributors, channel partners, and IT to proactively communicate and drive renewal quoting changes, pricing updates, and enablement

Drive and execute follow-up communications with distributors and sales teams on long-tail renewals to increase on-time renewal rates

Qualification

Renewals managementSalesforce.comQuoting strategiesTeam leadershipCommunication skillsAttention to detailOrganizational skills

Required

Bachelor's degree or equivalent experience

3-5 years of experience leading, coaching, and developing people in a sales or sales support function

Direct experience in renewals management, quoting, or a related sales operations role

Proficiency with Salesforce.com or a similar CRM

Preferred

Experience working in a fast-paced, deadline-driven environment as a change advocate

Demonstrated high attention to detail with proven organization and administration skills

Excellent verbal and written communication skills, with an ability to present information clearly to various stakeholders

Benefits

Restricted stock units

Bonus

Company

Palo Alto Networks

Glassdoor4.1

Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

Founded in 2005

Santa Clara, California, USA

10001+ employees

http://www.paloaltonetworks.com

Funding

Current Stage

Public Company

Total Funding

$65M

Key Investors

Icon VenturesLehman HoldingsGlobespan Capital Partners

2012-07-20IPO

2008-11-03Series C· $10M

2008-08-18Series C· $27M

Leadership Team

Helmut Reisinger

CEO EMEA

Nikesh Arora

Chairman CEO

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Company data provided by crunchbase