Director of Strategic Sales Programs and Operations, NAM jobs in United States
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Palo Alto Networks · 1 week ago

Director of Strategic Sales Programs and Operations, NAM

Palo Alto Networks is dedicated to protecting our digital way of life through innovative technology and collaboration. They are seeking a Director of Strategic Sales Programs and Operations to architect AI-driven sales strategies and ensure effective integration of technology into the sales process.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
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Growth Opportunities
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Responsibilities

Partner with IT to lead the automation of the Account Strategy Review (ASR) process, defining business logic for AI agents to synthesize data into strategic insights
Act as a hands-on technical partner to IT, troubleshooting architectural roadblocks to ensure AI/ML builds meet sales needs and deliver tangible value
Proactively identify, validate, and prioritize new use cases for AI/ML to solve sales friction points and improve processes like lead scoring and automated coaching
Lead the operational storytelling for the NAM annual planning process, articulating how AI and operational efficiencies will serve as the engine for next year’s growth
Serve as the primary voice of the NAM field for all new IT initiatives, ensuring the sales perspective is integrated into the design phase of every enterprise tool
Lead the rollout and adoption of new sales tools and AI initiatives across the NAM region by building champion networks and delivering high-impact enablement programs
Establish and manage continuous feedback loops to ensure tools and AI models evolve based on real-world field usage and changing market conditions

Qualification

Sales OperationsAI/ML technologyChange managementSales tech stackProgram managementData pipelinesLLM capabilitiesRetrieval-Augmented GenerationTechnical fluencyStrategic narrative

Required

Bachelor's degree with 15 years of experience, or Master's degree with 12 years of experience, or PhD with 8 years of experience in Sales Operations, Strategy, or Business Technology
Proven track record of working directly with technical teams to deploy AI/ML or complex data products in a corporate environment
Demonstrated ability to drive technology adoption and change management in a large, fast-paced sales organization through influence and value-demonstration
Deep understanding of the sales tech stack (e.g., CRM, Sales Engagement platforms) and the typical 'day in the life' of a NAM Sales Representative

Preferred

Technical fluency in discussing data pipelines, LLM capabilities, and Retrieval-Augmented Generation (RAG) with technical counterparts
Exceptional ability to synthesize complex technical roadmaps into a clear strategic narrative for senior leadership
Formal program management experience, with a demonstrated ability to manage complex, cross-functional initiatives with numerous stakeholders

Benefits

Restricted stock units
Bonus

Company

Palo Alto Networks

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Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

Funding

Current Stage
Public Company
Total Funding
$65M
Key Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M

Leadership Team

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Helmut Reisinger
CEO EMEA
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Nikesh Arora
Chairman CEO
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Company data provided by crunchbase