Lumenis · 15 hours ago
Customer Engineer
United States
Full-time
Remote
New Grad, Entry LevelLumenis develops and commercializes cutting-edge energy-based technologies for various skin, body, and eye care treatments. They are seeking a Customer Engineer to provide technical support to clients, assist in troubleshooting, and ensure effective communication throughout the process.
BiotechnologyHealth CareMedical
Hiring Manager
Kevin Parsley
Responsibilities
Provide technical support to clients
Assist in troubleshooting and resolving technical issues
Ensure effective communication with customers throughout the process
Identify and address customer needs
Manage system performance
Collaborate with internal teams for implementation and optimization of solutions
Qualification
Required
Expertise in Troubleshooting and Technical Support to diagnose and resolve issues effectively
Strong Customer Service skills to engage with clients in a professional and empathetic manner
Knowledge of Networking principles and best practices
Experience with Cloud Computing concepts and solutions
Strong problem-solving, analytical, and organizational skills
Ability to work independently while managing time efficiently in a remote environment
Preferred
Relevant technical certifications or a background in engineering, IT, or related field is a plus
Fluency in additional languages is an advantage
Company
Lumenis
Lumenis Ltd. is the medical and aesthetic lasers and light-based technology. Lumenis is dedicated to improving people's
Founded in 1966
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$135M2019-11-19Acquired
2014-02-28IPO
2009-07-02Series Unknown· $15M
Leadership Team
Tzipi Ozer-Armon
CEO
Recent News
2025-12-09
Company data provided by crunchbase