IT Helpdesk Internship jobs in United States
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MEMIC · 5 hours ago

IT Helpdesk Internship

MEMIC is a company that provides support services and is seeking an IT Helpdesk Intern. In this role, you will be responsible for providing technical support to employees, managing IT documentation, and assisting with various IT projects while gaining practical skills in the IT domain.

Financial ServicesInsurance

Responsibilities

You’ll start by joining the company‑wide intern project, then jump into the daily rhythm of the Help Desk
You’ll answer calls from employees who need technical support and respond to tickets submitted through ServiceNow
You’ll help set up, deploy, and support new or replacement equipment and software, and you’ll assist with maintaining our technical inventory so everything stays organized and up to date
You’ll also create and update IT documentation, support larger‑scale IT projects when available, and get exposure to the tools and systems that keep a modern IT department running

Qualification

Technical supportServiceNowTeamworkTime managementProblem solving

Required

Pursuing an Associate's degree or higher
Strong teamwork skills and the ability to thrive in a collaborative environment
Ability to manage time, complete projects on schedule, and escalate issues when needed

Company

MEMIC

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MEMIC is Maine's workers' compensation insurer, through Maine Employers Mutual Insurance Company.

Funding

Current Stage
Late Stage
Total Funding
$70M
2025-12-10Debt Financing· $70M
2021-04-28Series D

Leadership Team

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Michael Bourque
President and CEO
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Catherine Lamson, SPHR, SHRM-SCP, WCP®
Senior Vice President, Chief Administrative Officer
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Company data provided by crunchbase