Plexos Group, LLC · 19 hours ago
Eligibility Specialist
Ruidoso, NM, US
Full-time
Onsite
Entry Level
1+ years expPlexos Group LLC is seeking a qualified Eligibility Specialist to support the Community Development Block Grant – Disaster Recovery (CDBG-DR) Program. The Eligibility Specialist is responsible for conducting applicant intake and eligibility screenings for the New Mexico Home Recovery Program, ensuring compliance with regulations and providing assistance to applicants throughout the process.
Business IntelligenceData IntegrationIT Management
Responsibilities
Conduct the initial review of applications submitted to assess eligibility for the New Mexico Home Recovery Program
Review and validate applicant documentation, including income verification, proof of residency, property ownership records, and disaster impact evidence
Screen applications for duplication of benefits
Enter applicant data accurately into the program’s case management system
Identify incomplete applications and communicate outstanding documentation requirements to applicants
Maintain accurate and organized case files in compliance with HUD standards and monitoring requirements
Ensure all screening activities align with HRP policies, procedures, and compliance requirements
Provide professional, courteous customer service to applicants and respond to inquiries regarding program requirements and processes
Collaborate with Disaster Case Managers, QA/QC Coordinator, and program administrators to resolve eligibility issues
Participate in ongoing training and professional development to stay current with CDBG-DR program updates, policies, and best practices
Prepare reports, metrics, and updates on screening activities as requested by program management
Qualification
Required
Associate's degree in public administration, social services, business administration, or a related field
Minimum of 1-2 years of experience in intake, case management, housing programs, social services, or a related field
Proficiency in Microsoft Office Suite and database/case management systems
Strong attention to detail and accuracy in reviewing and processing documentation
Excellent written and verbal communication skills
Ability to manage multiple tasks in a deadline-driven environment
Ability to handle sensitive applicant information with confidentiality and in compliance with federal and state requirements
Ability to travel as needed
Preferred
Bachelor's degree in a related field
Experience with HUD programs, disaster recovery, or federally funded housing/community development programs strongly preferred
Bilingual in English and Spanish
Company
Plexos Group, LLC
Plexos Group is a leading program and construction management company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Odom
President and CEO
Recent News
2023-04-10
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