Phone Ready Leads® · 9 hours ago
Technical Account Manager (TAM)
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $120K/yrTitanX is a company focused on enhancing team operations and driving revenue outcomes. The Technical Account Manager is responsible for post-sale client strategy, ensuring customer adoption, optimizing workflows, and managing long-term success and renewals.
AdvertisingSales
Responsibilities
Own the technical and operational relationship after Closed/Won
Translate business goals into rep workflows and usage strategy
Drive adoption, consistency, and measurable outcomes
Identify risk early and act before churn becomes visible
Analyze rep behavior, usage patterns, and outcomes
Recommend workflow adjustments that improve:
Conversations per hour
Rep efficiency
Data reliability
Partner with CS and Revenue on the enablement strategy
Identify expansion opportunities based on usage maturity
Support AEs with technical and operational context
Quantify impact and ROI for renewals and upsells
Ensure customers are 'ready' before expanding scope
Feed Product insights on:
Workflow friction
Adoption blockers
Strategic gaps
Partner with Marketing on:
Account-based strategy
Retargeting insights
Partner with Revenue on:
Account planning
Expansion timing
Qualification
Required
Deep understanding of outbound sales workflows and GTM systems
Strong business acumen—can map technical choices to revenue impact
Experience supporting enterprise or complex B2B accounts
Calm, credible, customer-facing presence
Excellent written and verbal communication
Preferred
Familiarity with Salesforce, HubSpot, SEPs, and dialers
Experience working with RevOps, CS, and Sales leadership
Comfort operating without step-by-step instructions
Benefits
Health Insurance: TitanX covers 100% of BCBS Tennessee Silver Plan
Company
Phone Ready Leads®
What If You Could Avoid Making The 88% of Your Dials To Prospects Who Will Never Answer Their Phone? Sales teams using Phone Ready Leads® average a 21.3% dial to connect rate with key decision makers (A live conversation every ~5 dials) Sales teams using Phone Ready Leads® average ~10 conversations with key decision makers for every 50 outbound dials they make.
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-08-15Acquired
Leadership Team
Joey Gilkey
Chief Executive Officer
Company data provided by crunchbase