Google · 7 hours ago
Strategic Risk Manager, Trust and Safety
Sunnyvale, CA, USA
Full-time
Onsite
Senior Level
$132K/yr - $194K/yr
7+ years expGoogle is seeking a Strategic Risk Manager for their Trust and Safety team, responsible for addressing significant challenges related to product safety and integrity. The role involves coordinating cross-functional responses to escalations and crises, while promoting user trust and safety across various Google products.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Lead critical xPA incidents, coordinating teams for swift resolution, minimizing impact and tracking issues throughout the life-cycle
Mitigate risks to products and users by managing abuse, high-stakes events, and global crises, including those involving Generative AI (GenAI). Lead projects to secure platforms and reinforce user trust through proactive safety measures
Analyze past incidents to establish context, identify root causes, and implement improvements within the monetized space.Drive lessons-learned initiatives to bolster the Trust and Safety response framework and prevent recurrence
Improve incident response Standard Operating Procedures (SOPs) and the extended workforce program to ensure swift, effective crisis management. Develop new processes and global training programs while enhancing existing operational protocols to support a high-performing response team
Manage global responsibilities, including cross-timezone collaboration, weekend on-call shifts, and the handling of sensitive content with high discretion
Qualification
Required
Bachelor's degree or equivalent practical experience
7 years of experience in escalation management, crisis management, or a related field
Preferred
Master's degree or PhD in a relevant field
Experience in cross-functional collaboration and stakeholder management across multiple issues
Experience with managing escalations and crises, working with front-line teams and executives at the same time
Ability to grow in a high-pressure, changing and unstructured environment with minimal manager guidance
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
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