NEOGOV · 5 hours ago
Child Support Officer
Stillwater, MN
Full-time
Onsite
Entry Level
$27.72/hr - $37.77/hr
2+ years expNEOGOV is a company that provides technology solutions for public sector organizations. The Child Support Officer manages a child support caseload using complex administrative and legal remedies to ensure children receive the support they are entitled to and reduce client reliance on public assistance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assess public assistance and non-public assistance child support applications
Gather and verify accuracy of case information to establish parentage and/or support
Conduct interviews and investigations to locate individuals, income, public assistance benefits and assets
Manage genetic testing schedules, collect genetic testing samples and maintain the chain of custody to ensure results are admissible in court
Execute recognitions of parentage
Assess case data and recommend legal action for nonpayment of support
Prepare affidavits and testify as a witness in court hearings
Provide technical assistance, mentor and train less experienced staff as needed
Serve on committees or workgroups to develop child support policies and procedures
Resolve case disputes, conflicts and complaints
Interpret and explain court orders, statutes, rules and regulations regarding child support processes
Ensure compliance with court orders
Select and manage administrative and legal remedies for noncompliance, as needed
Negotiate payment plans to suspend administrative enforcement remedies
Apply county, state and federal law and policy to actions taken
Sanction public assistance benefits as needed
Gather information for the fraud investigations
Research, evaluate and resolve arrears management issues
Propose and negotiate arrears management plans
Use computer case management system to assess, compare and evaluate data
Maintain case history
Prepare legal documents, affidavits and financial reviews
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Two years of related work experience providing customer/client service in a human or social services, law, accounting, business or a closely related field; or a combination of education and job-related work experience that totals three years
The finalist for a position vacancy will be required to pass a criminal history investigation at County expense prior to beginning employment with Washington County
Preferred
Current paid work experience in child support
Experience interacting with and providing services to individuals from a variety of cultural and ethnic backgrounds
Current paid work experience determining eligibility for public assistance programs
Current paid work experience as a paralegal or legal secretary in Family Law
Post-secondary education in a legal, human services or closely related field
Benefits
Paid time off
Holidays
Medical
Dental
Vision
Life and long-term disability insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase