Sigma Software Vertex · 17 hours ago
Salesforce Marketing Cloud (SFMC) Technical Architect
Greensboro, North Carolina, United States
Full-time
Onsite
Senior Level
5+ years expSigma Software Vertex is seeking an experienced Technical Architect with deep Salesforce Marketing Cloud (SFMC) expertise to lead the design and delivery of automation for a global enterprise initiative. This role will focus on creating scalable technical solutions and managing data integration, automation design, and reporting for automated communications.
Computer Software
Responsibilities
Design and govern the Salesforce Marketing Cloud architecture
Ensure the solution supports multiple financed assets per customer, including overlapping or differing end‑of‑term dates
Build a scalable and modular solution that accommodates future enhancements and platform evolution
Review and model inbound financial data files provided monthly by the finance organization
Design and manage Salesforce Marketing Cloud Data Extensions to support personalization and automation
Ensure data refresh processes are reliable, auditable, and well documented
Partner with marketing and data teams to align with existing data dictionaries and best practices
Create field‑level technical documentation to support potential future migration to Salesforce Sales Cloud
Architect and oversee the setup of automated processes and journeys
Ensure proper triggering, timing, segmentation, and compliance with business logic
Define error handling, validation, and reprocessing strategies
Design automated performance reporting for business stakeholders
Ensure reports provide visibility into engagement metrics and customer‑level interaction data
Support ongoing optimization through data‑driven insights
Define and lead end‑to‑end testing strategy, including data validation and automation testing
Support user acceptance testing (UAT) and final business approvals
Ensure production readiness and controlled rollout of automation
Produce comprehensive technical documentation covering data models, automations, journeys, and personalization logic
Ensure solution governance supports long‑term maintainability and future system changes
Qualification
Required
Experience as a Technical Architect with deep Salesforce Marketing Cloud (SFMC) expertise
Ability to lead the design and delivery of automation for a global enterprise initiative
Ownership of the end-to-end technical solution, including data integration, automation design, dynamic content strategy, reporting, testing, and documentation
Experience in designing and governing Salesforce Marketing Cloud architecture
Ability to support multiple financed assets per customer, including overlapping or differing end-of-term dates
Experience in building scalable and modular solutions that accommodate future enhancements and platform evolution
Ability to review and model inbound financial data files provided monthly by the finance organization
Experience in designing and managing Salesforce Marketing Cloud Data Extensions to support personalization and automation
Ensuring data refresh processes are reliable, auditable, and well documented
Ability to partner with marketing and data teams to align with existing data dictionaries and best practices
Experience in creating field-level technical documentation to support potential future migration to Salesforce Sales Cloud
Ability to architect and oversee the setup of automated processes and journeys
Ensuring proper triggering, timing, segmentation, and compliance with business logic
Defining error handling, validation, and reprocessing strategies
Experience in designing automated performance reporting for business stakeholders
Ensuring reports provide visibility into engagement metrics and customer-level interaction data
Supporting ongoing optimization through data-driven insights
Defining and leading end-to-end testing strategy, including data validation and automation testing
Supporting user acceptance testing (UAT) and final business approvals
Ensuring production readiness and controlled rollout of automation
Producing comprehensive technical documentation covering data models, automations, journeys, and personalization logic
Ensuring solution governance supports long-term maintainability and future system changes
Company
Sigma Software Vertex
Sigma Software Vertex is where engineering excellence meets human connection.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Filip Rosander
CEO North America
Company data provided by crunchbase