Granite State Credit Union · 7 hours ago
Loan Servicer
Granite State Credit Union is looking for an enthusiastic, self-motivated individual to join the Loan Servicing Team. The role involves processing and maintaining all loan servicing functions while ensuring top-notch service to members and compliance with regulations.
BankingCreditFinancial Services
Responsibilities
Process Mortgage and Consumer loan payoffs
Process discharges and title/lien releases
Process daily loan disbursals and index documents in electronic filing storage
Review vehicle titles and UCC filings for accuracy
Assist with insurance monitoring and claims
Work on third party audits on selected files for accuracy
Assist with year-end tasks such as escrow analysis and 1098 reporting
Conduct loan quality control, track and assist with error resolution as needed
Manage ongoing tracking and payment of property tax and homeowners insurance
Update daily mortgage and equity rates
Ensure regulatory compliance surrounding member notifications and mortgage loan maintenance
Answer inquiries to the servicing phone queue and email inbox
Compile documents needed for loans sold to our investors
Assist with a variety of projects as needed
Other duties as assigned
Qualification
Required
Experience with or desire to learn consumer and mortgage lending regulations and required disclosures
Pride in producing quality work, keen attention to detail and the ability to work independently or in a team environment
Excellent organizational and time management skills; must be adaptable to change
Proficient in Microsoft Office products including Word/Excel
Excellent written and verbal communication skills
Preferred
Knowledge of NH State Titles is preferred but not required
Experience in a financial institution is a plus
Benefits
$500 sign on bonus at 90 days
Tuition Reimbursement
Business Casual Dress Code
Paid Family Leave
Employee Appreciation Programs
Employee Wellness Program
Paid Volunteerism
Adoption Reimbursement
Company
Granite State Credit Union
Granite State Credit Union is a financial cooperative that offers banking, insurance, loans, investment and credit services.