Information Technology Manager jobs in United States
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Franklin Fitch · 1 week ago

Information Technology Manager

Franklin Fitch is a stable, long-established manufacturing and distribution company seeking an IT Manager to oversee day-to-day IT operations at its Memphis headquarters. The role involves managing local IT operations, acting as a technical escalation point, and coordinating with external IT vendors.

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Hiring Manager
Ryan Bray
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Responsibilities

Manage and support day to day IT operations
Lead two direct reports
Act as technical escalation for complex issues
Manage external IT vendors and service providers
Prevent recurring issues through documentation and process improvement
Support warehouse and manufacturing systems including shipping, receiving, and work orders
Contribute to solution building rather than pure break fix

Qualification

Windows Server administrationActive DirectoryNetworking fundamentalsMicrosoft 365Remote monitoring toolsBasic scriptingPeople managementProcess improvement

Required

5+ years of overall IT experience
2 to 3+ years managing an IT function or small team
Strong Windows Server and infrastructure background
Comfortable running day to day operations without heavy oversight
Manage and support day to day IT operations
Lead two direct reports
Act as technical escalation for complex issues
Manage external IT vendors and service providers
Prevent recurring issues through documentation and process improvement
Support warehouse and manufacturing systems including shipping, receiving, and work orders
Contribute to solution building rather than pure break fix
Windows Server administration
Active Directory, basic Entra ID, Microsoft 365
Networking fundamentals including VLANs, routing, and access ports
Remote monitoring and management tools such as NinjaOne
Basic scripting and automation

Benefits

Exceptional 10% company funded pension contribution

Company

Franklin Fitch

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Franklin Fitch provides recruitment for networking infrastructure, server infrastructure, big data, project management and cyber security.

Funding

Current Stage
Growth Stage

Recent News

Company data provided by crunchbase