General Micro Systems · 9 hours ago
IT Technician
Rancho Cucamonga, CA
Full-time
Onsite
Entry, Mid Level
2+ years expGeneral Micro Systems is a leader in the embedded computing market, known for its innovative products and commitment to customer service. The IT Technician is responsible for overseeing daily IT operations, maintaining company systems, supporting end-users, and ensuring secure and efficient technology functions across multiple facilities.
ComputerConsumer ElectronicsElectronicsManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Complete daily IT activities, requirements, and assigned projects
Manage IT staffing, including recruitment, supervision, scheduling, development, evaluations, and disciplinary actions
Provide after-hours “on call” support as required using a company-issued phone
Maintain organization and cleanliness of IT office areas, equipment, supplies, data resources, and digital assets
Set up and maintain Microsoft Exchange servers
Set up, configure, maintain, and troubleshoot servers and security credentials for all CA and FL facilities
Set up and manage security servers and access control systems
Manage computer operation scheduling, backups, storage, and data retrieval processes
Maintain, review, and update disaster recovery plans
Perform routine infrastructure and cybersecurity audits
Interface with all departments to provide IT support and gather information as needed
Collaborate with departments across CA and FL to ensure unified technology processes
Maintain consistency of information sharing and systems configuration across all facilities
Install and maintain hardware and software, including server and computer maintenance
Perform PC builds, repairs, and upgrades
Set up and maintain Apple and Windows workstations for all departments
Diagnose, repair, and resolve computer-related and office equipment-related issues
Manage inventory of IT supplies, hardware, and components
Perform hardware, software, and equipment asset management
Diagnosing and resolving issues involving bandwidth, network availability, and infrastructure performance
Support and maintain network connectivity for all locations, including phones, printers, peripherals, and copiers
Provide troubleshooting for network protocols and infrastructure components
Maintain security systems, surveillance equipment, and infrastructure access control
Support company-wide security protocols and ensure adherence to security policies
Qualification
Required
Must possess leadership skills
Ability to work in a fast paced, deadline driven, multi-tasking environment with ability to quickly adapt to changing situations and tasks
Must remain up to date on all current IT related technologies and GMS/GMSe specific software
Must be detail oriented and balance multiple projects simultaneously in a fast-paced environment
Must possess the ability to successfully plan, prioritize and organize work activities and adhere to strict deadlines, follow instructions, procedures, and policies; identify and solve problems
Require minimal supervision to successfully complete tasks and assignments
Must be conscientious about assignments and complete work in a timely, accurate and thorough manner
Ability to work independently and as a member of a team
Accurately document and log actions taken, maintain inventory and perform other general office tasks
Must demonstrate initiative and ownership of assignments/projects
Must report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences
Must exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies
Requires excellent communication skills, both verbally and in writing with executives, colleagues and individuals, internal or external
Must possess strong interpersonal skills, able to effectively interact with all levels of employees and management
Proficient computer skills with a working knowledge of programs such as Microsoft Word, Excel, Outlook and Power Point
Ability to create procedures, technical instruction and documentation, including network diagrams in Visio
Must organize, multitask and prioritize workflow appropriately
Ability to read and accurately follow instructions
Must possess the ability and desire to encourage and facilitate a positive and productive work environment for all employees
Available to work evenings and weekends as necessary
Must know how to terminate RJ45
Bachelor's degree in information technology or a related field
Minimum 2-4 years of experience in IT Administration
Proficient in supporting Windows Server 2008, 2012 (preferred), 2016, and Windows 7/8/8.1/10
Proficient supporting macOS systems
Strong command of SonicWALL firewall configuration and troubleshooting
Skilled with Windows Server roles, including: Hyper‑V, DNS, Active Directory, Group Policy (GPO), Print Server, File Server
Experience working with NETGEAR VLAN configurations
Proficient with Microsoft Office applications (Word, Excel, Outlook, etc.)
Proficient in Office 365 administration, including account set-up, permissions, licensing, and security settings
Strong communication and customer service skills
Ability to multitask, prioritize, and work independently
Strong organizational and documentation skills
Ability to travel between CA and FL locations when required
Must be a US Citizen, Permanent US Resident, or currently authorized to work in the US on a full-time basis without current or future employment sponsorship
Preferred
CompTIA A+, Network+, and Security+ preferred
Benefits
Paid Time Off Provided Annually
Anthem HMO and PPO
50% tuition reimbursement following the successful completion of approved courses.
Anthem HMO and PPO
Dental Plans options
Anthem Vision Plan
Company paid employee.
Life Insurance
Supplemental Benefits - optional Life Insurance
Short- and Long-Term Disability
401K plan
Company
General Micro Systems
General Micro Systems is an electronic manufacturing company offering single board computers and rack mount servers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris A. Ciufo
Chief Technology Officer
Ryan Steely
Executive Vice President / Chief Marketing Officer
Recent News
2025-10-23
Morningstar.com
2025-10-13
Company data provided by crunchbase