ShipMonk · 3 hours ago
Product Manager - Inbound
DFW Metroplex
Full-time
Onsite
Senior Level
5+ years expShipMonk is seeking an experienced Product Manager – Inbound to lead and scale inbound product capabilities across their fulfillment network. This role involves owning the inbound product domain end to end, leveraging analytics to drive product decisions that improve efficiency and merchant experience.
E-CommerceLogisticsSaaSShippingSupply Chain ManagementWarehousing
Responsibilities
Own the inbound product roadmap, defining vision, strategy, and success metrics aligned with business goals
Identify and prioritize high-impact opportunities using quantitative data, qualitative research, and operational insight
Lead the full product development lifecycle for inbound capabilities, including discovery, requirements definition, prioritization, execution, experimentation, and iteration
Write clear, actionable product requirements and ensure high-quality delivery with engineering teams
Partner closely with inbound operations, engineering, analytics, and senior stakeholders to ensure alignment and effective execution
Act as the primary product voice for inbound initiatives across the organization
Use advanced analytics and SQL to identify trends, diagnose issues, measure outcomes, and validate product decisions
Define and monitor KPIs related to inbound efficiency, accuracy, throughput, and merchant satisfaction
Lead customer and internal research efforts to deeply understand merchant needs and warehouse operational challenges
Spend time on the warehouse floor to observe workflows, uncover pain points, and ensure solutions are grounded in real-world execution
Partner with Go-to-Market, Operations, and Enablement teams to support successful product launches, training, documentation, and adoption
Drive change management and ensure new capabilities are effectively rolled out across warehouses
Mentor junior Product Managers and Product Analysts, supporting their development and raising the overall product maturity of the team
Contribute to improving product processes, standards, and ways of working across ShipMonk
Qualification
Required
Bachelor's degree or equivalent practical experience
5+ years of experience in product management, product analytics, operations, or a related role
Proven experience owning and delivering complex products in data-heavy, operational, or logistics-driven environments
Advanced SQL skills and strong analytical capabilities; comfortable working independently with large datasets
Strong proficiency in Excel and familiarity with BI or data visualization tools
Excellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders, including merchants and internal leadership
Experience creating and interpreting process flow diagrams, swimlanes, and operational/logistics documentation (e.g., Lucidchart, Miro, FigJam, Visio)
Preferred
Prior experience in logistics, fulfillment, supply chain, or warehouse management systems is a strong plus
Company
ShipMonk
ShipMonk offers direct-to-consumer fulfillment and technology tools for e-commerce companies.
1001-5000 employees
H1B Sponsorship
ShipMonk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$365MKey Investors
Periphas CapitalSummit PartnersSJF Ventures
2021-01-27Private Equity· $65M
2020-12-02Private Equity· $290M
2018-10-29Series A· $10M
Leadership Team
Kevin Sides
Co-Founder/Chief Executive Officer
Jan Bednar
Founder & Board Member
Recent News
Seattle TechFlash
2025-08-21
2025-08-13
Company data provided by crunchbase