Associated Packaging, Inc. · 6 hours ago
Customer Service Representative
Stockton, CA
Full-time
Onsite
New Grad, Entry LevelAssociated Packaging, Inc. is one of the fastest growing companies in the country, offering an energetic and people-first company culture. The Customer Service Representative (CSR) will build business relationships with sales partners and customers, ensuring their needs are met efficiently while providing excellent customer service and product information.
AutomotiveManufacturing
Responsibilities
Answer customers' questions about products, prices, and availability
Process customer invoices, bills of lading, and purchase orders relative to material and machinery
Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing
Process invoices through customer portals and websites as they require
Obtain vendor quotes and communicate pricing to customers and salespeople
Process vendor payables
Research and resolve billing issues
Confirm freight rates and invoicing with freight carriers
Assist sales team in researching and resolving customer needs
Participate in physical inventory and cycle counts of materials and parts
Review purchasing reports and place stock orders accordingly
Coordinate with vendors and customers to resolve problems on damaged items
Verify outbound orders
Monitor market conditions, product innovations, and competitors' products, prices, and sales
Special projects as assigned
Qualification
Required
High School Diploma (or GED or High School Equivalence Certificate) required
Knowledgeable of Microsoft Office products (Word, Excel, Outlook)
Understanding the implications of new information for both current and future problem-solving and decision-making
Excellent written and verbal communication skills
Organized, multi-task, high-paced, team player
Preferred
Bachelor's Degree preferred
Benefits
PTO
Employee Assistance Programs
401k matching
Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Company
Associated Packaging, Inc.
Associated Packaging is a packaging and containers company that offers packaging equipment, system integration, and technical service.
Founded in 1977
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Michael Boyette
Chief Financial Officer
Company data provided by crunchbase